Technical Consultant - Insight Analytics

Summary

Weareredefining how casinos use data to drive smarter and faster decisions. Our Insight Analytics product gives operators clarity at every level of the organization.

We are seeking a Technical Consultant to join our Insight Analytics Services team. This role blends software development, data engineering, and solution design with client-facing consulting. You will work closely with client executives and operational teams to implement Insight Analytics, develop custom data solutions, and turn complex casino data into actionable insights.

• Collaborate with client management to design and implement Insight Analytics in their environment—defining the integrations, configurations, and targeted custom development that complement existing systems and deliver high business value.
• Design and implement custom data solutions using SQL (and other tools as needed) to support analytics use cases, KPIs, and executive reporting.
• Configure, extend, and support the Insight Analytics platform—data feeds, transformations, calculations, and visualizations—tailored to each client’s environment.
• Develop andoptimizecustom reports, stored procedures, and data processes thatconsolidatedata across multiple casino systems to tell a clear, actionable story.
• Support the end‑to‑end implementation lifecycle: environment setup, integrations, data validation, UAT support, and go‑live activities.
• Troubleshoot and resolve technical issues in client environments, including data quality, performance, and integration problems.
• Produce clear technical documentation (data mappings, configuration guides, runbooks) thatsupportsongoing operations and client self‑sufficiency.
• Collaborate closely with Business Consultants, Product, and Engineering to ensure that solutions are aligned with client goals and Insight Analytics best practices.
• Provide production Support services for Insight Analytics clients, ensuring stability, reliability, andtimelyresolution of issues.
• Demonstrate outstanding customer service, professionalism, and relationship‑building skills in all client interactions.

• Disciplined approach to planning, execution, and meeting implementation timelines.
• Strong analytical and problem‑solving skills with a focus on turning data into meaningful business outcomes.
• Ability to manage multiple assignments in a fast‑paced environment and meet tight deadlines.
• Comfortable working independently while also contributing effectively within a project team.
• Able to clearly formulate and communicate complex technical concepts to both technical and non‑technical stakeholders.
• Willingness to work extended hours on a sporadic basis during key client implementation milestones or go‑lives.

• Bachelor’s Degree in a technical or business field (e.g., MIS, Computer Science, Information Systems, or related).
• Proficient with MS SQL Server development (queries, stored procedures, performance tuning, data modeling).
• Experience working with analytics, reporting, or BI solutions (data warehousing, dashboards, KPI reporting) is strongly preferred.
• Familiarity withvisualization tools,power
  
  BI, tableau,microstrategy, AWS,C#,and SQLtechnologiesisa plus.
• Excellent technical writing and oral communication skills.
• Proven ability to work as part of a structured project team and with executive‑level stakeholders.
• Ability to work on‑site at client locations throughout North America.
• Travel Expectations: ~10%.
• Ability to pass stringent background investigations

Founded in 2012, CCT pioneered revenue audit automation for land‑based casinos,eliminatingmanual reconciliation processes and improving financial visibility. The company’s flagship platform, Casino Insight, provides a detailed, audit‑ready view of cash transactions across the casino floor, ensuring compliance, operational efficiency, and fraud prevention. Today, CCT serves over 300 casinos across the United States,Canadaand the Caribbean, helping operators streamline financial workflows and reduce audit‑related labor costs.