AI and Automation Lead

Reports to:

Software Development Manager

Cooperates with:
Software Development, Enterprise Platforms, IT, Operations, Finance, Product, Sales, Engineering

Location:

Tulsa, OK

Responsible for designing, building, and maintaining the organization’s automation ecosystem to reduce manual and repetitive business processes, improve process reliability, and enable scalable business operations. This role partners with business and technology leaders to identify and develop workflow automations, integrations, and selected agentic / generative AI solutions that support internal teams while ensuring compliance with governance standards such as DLP, security, and approved data handling practices.

This role also establishes engineering best practices, mentors developers, and helps define a roadmap for expanding automation and AI capabilities across the organization.

• Design, build, deploy, and maintain automations for manual business processes
• Automate approvals, routing, notifications, data movement, and exception handling across internal workflows
• Translate business requirements into scalable automation and integration solutions
• Develop and maintain integrations using APIs, scripting, workflow platforms, and automation tooling
• Evaluate and implement agentic / generative AI capabilities with appropriate guardrails and human review
• Define and prioritize AI use cases aligned to business value, while establishing frameworks for measuring AI effectiveness (ROI, accuracy, adoption)
• Incorporate generative AI capabilities into overall automation solutions using SDKs and MCP servers, as needed
• Establish guidelines for when the use of artificial intelligence may be required and when deterministic solutions are more appropriate
• Establish standards for architecture, testing, monitoring, documentation, releases, and support
• Enforce governance requirements including DLP, secure data handling, access controls, auditability, and approved tool usage
• Monitor and continuously improve automation reliability, performance, and supportability
• Mentor developers through design reviews, code reviews, technical coaching, and knowledge sharing
• Partner with IT, security, and business leaders to prioritize initiatives and define a long-term automation roadmap

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of education and experience
• 10+ years of experience in software engineering, automation engineering, integrations, or related development roles
• Experience building or supporting business workflow automations or enterprise integrations using Microsoft’s Power Platform
• Strong proficiency in Python, JavaScript/Type Script, or similar languages
• Experience working with APIs, web services, data transformation, and system integration patterns
• Experience building tools using SDKs for OpenAI, Claude, Gemini, or similar models.
• Experience integrating MCP servers into tools and workflows
• Hands-on experience with workflow automation, orchestration, RPA, low-code platforms, or custom automation services
• Practical experience with generative AI and agentic systems, including prompt design, tool usage, guardrails, evaluation, and human-in-the-loop workflows
• Strong understanding of SDLC practices including version control, testing, CI/CD, documentation, and release management
• Experience implementing security and governance controls such as DLP, access management, logging, and audit requirements
• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions
• Experience mentoring developers and leading technical standards across projects or teams
• Strong communication skills for working with business stakeholders, leadership, and cross-functional technical teams

• Experience responsibly applying AI in business workflows with clear governance and measurable outcomes
• Experience working in a fast-paced, Agile environment
• Ability to balance delivery speed, reliability, security, and governance in production systems
• Experience coordinating with IT infrastructure, cybersecurity, enterprise platforms, and…