Application Sales Engineer

What You’ll Do

The Application Sales Engineer plays a critical role in ensuring customer success by providing on‑site technical support, troubleshooting gas compression instrumentation and controls, and ensuring FW Murphy solutions perform as expected. The position requires hands‑on experience in programming, systems simulation, and working closely with packagers, OEMs, and strategic account management. Significant travel to customer sites is involved, with possible participation in after‑hours technical support.

Key responsibilities include:

• Address and resolve complex customer technical questions and issues related to FW Murphy products.
• Reverse engineer customer miswirings and equipment misuse to determine root causes and solutions.
• Troubleshoot and advise engineering teams on programming and hardware‑related issues.
• Install and simulate control programs to replicate and resolve field‑reported problems.
• Collaborate with Strategic Account Managers to support OEMs and packagers during quotation, RFQ, and specification interpretation processes.
• Support field activities such as on‑site diagnostics, replacements, and hands‑on service to minimize equipment downtime.
• Conduct technical training for customers, including packagers, OEMs, and distributors.
• Assist in supporting after‑hours technical service, as required.

• Associate degree or completion of technical trade/engineering program preferred. Work experience may be considered in lieu of degree.
• 1+ years’ relevant experience in instrumentation, controls, or field technical support.
• Strong knowledge of gas compression systems, microprocessor‑based controllers, HMI, and IoT‑enabled systems.
• Proficiency in diagnostics, troubleshooting, and interpreting electrical schematics and software programs.
• Strong troubleshooting skills across electrical systems, control systems, and instrumentation.
• Excellent communication and collaboration skills across cross‑functional teams and external customers.
• Ability to work independently and make informed decisions in the field.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint).
• Valid driver’s license and ability to travel to customer sites frequently.

• Demonstrated ability to build and maintain relationships with clients, understand their business needs, and drive value‑added solutions.

Hybrid with travel.

Benefits for this position include a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company‑paid short‑term disability and long‑term disability; company‑paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance;

commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company‑paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.