Scrum Master - Retail

Overview

The Cotiviti Retail division is seeking an experienced Scrum Master to lead and support Agile delivery across Retail development teams and initiatives. This role partners closely with product owners, developers, and senior stakeholders to remove impediments, facilitate effective Scrum practices, and drive consistent, high-quality delivery at scale.

We are looking for a special individual who is not only technically sound but curious and interested in learning our unique and results-oriented business!

• Facilitating Agile ceremonies:
  The Scrum Master facilitates the various Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives, ensuring that meetings are conducted effectively and that team members actively participate.
• Coach and mentor the team:
  Acts as a coach and mentor to the development teams, helping them understand and apply the SAFe principles and practices, and resolving obstacles or impediments that affect productivity.
• Enable collaboration and communication:
  Promotes collaboration and communication within development teams and between teams and stakeholders, encouraging use of visual boards, tools, and techniques to enhance transparency and communication.
• Support product owners:
  Supports product owners in creating and prioritizing the product backlog, ensuring items are well-defined, estimated, and ready for development.
• Continuous improvement:
  Drives continuous improvement by identifying areas for improvement and implementing changes to enhance efficiency and effectiveness of Agile processes, conducting regular retrospectives to gather feedback and take corrective action.
• Facilitate Scrum teams' self-organization:
  Helps Scrum teams become self-organized and high-performing by promoting autonomy and empowering them to make decisions and take ownership.
• Ensure SAFe compliance:
  Ensures adherence to the SAFe framework and principles, working with other Scrum Masters and Agile coaches to establish and maintain SAFe practices and standards company-wide.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required.

• B.S. in Computer Science, Business, Project Management, or similar degree (or equivalent).
• Certified Scrum Master (CSM) or immediate plans to become certified.
• Strong knowledge and understanding of the SAFe framework and Agile methodologies.
• Certification in SAFe (SSM, SASM, or SPC).
• 5+ years of experience leading Agile Scrum teams or Project Management at the enterprise level.
• Excellent communication and facilitation skills.
• Ability to work with cross‑functional teams and stakeholders.
• Problem‑solving and conflict‑resolution skills.
• Strong leadership and coaching abilities.

• Critical Thinking:
  Ability to think critically and evaluate information objectively, considering different perspectives and potential implications before drawing conclusions or making recommendations.
• Attention to Detail:
  Keen eye for detail to ensure accuracy in data analysis, interpretation, and reporting.
• Quantitative Aptitude:
  Strong numerical skills essential for conducting quantitative analysis, working with statistical methods and models, and manipulating data using mathematical operations.
• Data Interpretation:
  Skilled in interpreting data visualizations, charts, graphs, and other data presentations to extract meaningful insights and communicate findings effectively.
• Communication
  
  Skills:
  
  Effective communication skills for conveying complex technical concepts and insights to non‑technical stakeholders through written reports, presentations, and verbal discussions.
• Curiosity and Learning Agility:
  Strong desire to learn and explore new methodologies, techniques, and tools in the field of data analysis and insights generation.
• Resilience:
  Ability to handle pressure, adapt…