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SAP BASIS Lead

Job in Tulsa, Tulsa County, Oklahoma, 74131, USA
Listing for: Turtle Trax S.A.
Full Time position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below

Overview

The selected consultants will be responsible for the end-to-end technical management of complex private cloud landscapes. Key tasks include:

  • Continuous Administration:
    Handling troubleshooting, deep-dive investigations, and Root Cause Analysis (RCA) for complex technical issues.
  • Proactive Monitoring:
    Managing health, job, integration, performance, and data growth monitoring based on SAP best practices.
  • Technical Housekeeping:
    Performing administrative tasks such as log data cleaning, security patch level maintenance (applying SAP Security Notes), and data growth management (partitioning/archiving).
  • Change & Release Management:
    Maintenance of transport landscapes and execution of standard and non-preapproved technical changes.
Critical Requirements & Performance Standards

Candidates must strictly meet the following criteria to be considered:

  • Seniority: A minimum of 5–7 years of expert hands-on SAP Basis administration and support experience.
  • Mandatory Certification: A valid SAP Certification in Basis Technology is non-negotiable.
  • SLA Commitment:
    Resources must be prepared to meet stringent SLAs, including a 20-minute reaction time and 4-hour resolution time for Priority 1 (Very High) incidents.
  • Technical Tools:
    Proficiency in SAP Focused RUN, Cloud ALM, and Service Now (SNOW) is required.
  • Soft Skills:

    Must act as technical mentors, possessing strong communication skills and the ability to highlight technical risks promptly to SAP leadership.
Expected Deliverables
  • Contribution to Monthly Service Performance Reports.
  • Weekly highlights of open items and active issue tracking.
  • Maintenance of Known Error Databases (KEDBs) and monitoring documentation.

Remote

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