IT​/Tech Technician, Technical Support

ABOUT US
Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.
JOB DESCRIPTION
- TEMPORARY
Provide technical support for Wi-Fi lock provisioning, including device setup, network configuration.
RESPONSIBILITIES

• Troubleshoot connectivity issues
• Ensure secure access control integration
• Document procedures
• Assist customers remotely
• Collaborate with teams to maintain system reliability, perform updates, and deliver excellent service while meeting performance and security standards, consistently always.
• Other duties assign by Manager.

COMPETENCIES
EDUCATION: Requires a high school diploma or GED

EXPERIENCE/SKILLS/ABILITIES:

• Must have good interpersonal skills
• Must be able to learn and effectively use all equipment to provide technical support
• Must have customer service experience

Equal Employment Opportunity:

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.