Business Analyst II

Position Title:
Business Analyst II

Why Position is Open:
Backfill

Employment Type:

FTE/DH

Location of Position:
Tulsa, OK (onsite)

Work Schedule:

M-F, 8-5

Travel: NO (rare possibility)

• Manufacturing related modules
• ERP Platforms, JD Edwards or MS Dynamics 365, MS Power Platform
• Azure ecosystem exposure, Project Management

Degree or Certification

Required:

NO - Bachelor's Preferred

Safety Sensitive: YES

The IT Business Analyst ensures that business processes and supporting systems continue to meet the needs of stakeholders across the enterprise. This position serves as a key liaison between the IT group that implements solutions and the line‑of‑business staff that performs the process work, translating between the two groups and converting operational challenges into scalable, technology‑enabled solutions. This role is critical in aligning ERP capabilities with production, supply chain, finance, and quality processes while enabling scalability, efficiency, and operational excellence.

They will focus on deep ERP process expertise, particularly around end‑to‑end manufacturing workflows such as quote‑to‑cash (Q2C), procure‑to‑pay (P2P) and inventory/warehouse management. The role spans the tactical, day‑to‑day work of discovering, validating, documenting, and communicating business‑process‑related knowledge and analyzing current and future states across our ERP, CRM, Microsoft Azure ecosystem, and automation platforms.

The ideal candidate is intellectually curious and naturally driven to identify inefficiencies and leverage technology to make operations faster, more accurate, and more scalable. This position supports the business process owner, enabling better decisions about changing processes to drive higher performance outcomes consistently.

• Defines and documents business functions, processes, and requirements across the enterprise.
• Act as the primary subject matter expert (SME) for manufacturing‑related modules.
• Consults with functional unit management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Acts as a liaison between departmental end‑users, technical analysts, information technology analysts, and consultants in the analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational performance.
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
• Monitors issue queue and resolves problems users have, or creates enhancement requests and supports requirements gathering for IT to implement.
• Identifies opportunities for improving business processes through information systems, automation, Microsoft Copilot, or non‑system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Plans, organizes, and conducts business process reengineering and improvement projects end‑to‑end, from discovery through deployment and hypercare.
• Tests, and supports solutions across ERP’s (JD Edwards, and Microsoft Dynamics 365 Business Central), Service Now ITSM, and the Microsoft Power Platform.
• Maps, documents, and continuously improves end‑to‑end ERP process flows—including quote‑to‑cash (Q2C), procure‑to‑pay (P2P), plan‑to‑produce, and warehouse/inventory management—working closely with Sales, Operations, Finance, and Supply Chain stakeholders to ensure system configurations accurately reflect business rules and drive process efficiency.
• Researches and prepares reports, consolidating information into cohesive and understandable written deliverables for use in management decision‑making.
• Participates in and leads user acceptance testing and testing of new system functionality.
• Develops training curriculum and conducts formal training sessions covering assigned systems and modules.
• Minimal travel but as needed to support our locations.

• A bachelor’s degree in information technology, Business,…