Scrum Master

Overview

This role aims to bolster high-performing product delivery teams by fostering self-organization and continuous improvement, with a focus on effective communication and Agile and Scrum principles. It is ideal for those passionate about innovation, teamwork, personal growth, and exciting prospects.

The Scrum Master will support 1–3 delivery teams within a fast-paced, product‑development‑driven environment. The role helps a team of problem solvers achieve their goals as high-performing product delivery teams, creating a culture of self‑organization and continued improvement. The person in this role ensures clear communication, organization of the team, and coaching of team members in all aspects of the Agile Manifesto and Scrum framework.

• You’ll implement Scrum as a framework for software development in IT delivery teams.
• You will facilitate all Scrum events and ceremonies including Sprint planning, grooming, retrospective, refinement, and daily stand‑ups.
• You’ll lead all Scrum events such as sprint planning, grooming, retrospective, refinement, and daily stand‑ups.
• You will ensure that responsibilities and accountability for crucial roles in the program/project are distinctly outlined.
• You will lead the team in establishing feasible goals for feature and sprint timelines, while consistently managing the expectations of the team and stakeholders.
• You will guide the team towards self‑organization and continuous improvement.
• You will enhance team performance by resolving obstacles, managing conflicts, aiding in decision‑making, and promoting continuous improvement.
• You will actively spot and address risks that could hinder the achievement of goals and engage the team to mitigate those risks.
• You will engage in multidirectional communication and negotiation to influence and achieve team goals.
• You will cultivate a culture of rapid innovation and ongoing enhancement.
• You will oversee the team’s advancement towards roadmap and sprint goals through Scrum metrics and contribute to status reports as required.
• You will provide input to help identify and form future Scrum teams.
• You will be a key player in the company’s growing Agile community, facilitating change and aiding others in their Agile journey.
• You will persistently enhance your skills to proficiently implement Scrum methodologies.
• You are committed to constant growth and inspire the same in your Scrum team members.

A Bachelor’s Degree in Computer Science, Business Administration, or a related discipline is preferred. Certified Scrum Master Certification (CSM) or SAFe Scrum Master Certification (SSM) or equivalent is also required.

• 2 to 4 years’ experience with a broad range of technical and business environments
• Minimum 1 year of experience as a Scrum Master leading Agile Scrum teams
• Experience with Agile toolsets such as the Atlassian suite (JIRA, Confluence)
• Experience operating in an environment that requires cross‑team/department collaboration
• Adequate knowledge of project management methodologies with demonstrated experience coordinating team workflow in a fast‑paced, deadline‑driven environment
• Working knowledge of software development life cycles
• Established ability to understand business needs and create a clear, coherent approach to guide effective program/initiative setup, execution, and control
• Established ability to use sound business judgement and tailor approaches to drive optimal business outcomes
• Established ability to influence change within an organization
• Self‑motivation, discipline, task focus, and a proven record of delivering high‑quality results within strict deadlines and budget
• Intellectual curiosity, problem‑solving abilities, attention to detail, and prompt follow‑through
• Solid conceptual thinking and analytical skills with the ability to analyze problems that include interrelationships and dependencies in order to identify solutions
• Good oral and written communication skills with the ability to effectively communicate with all levels of the organization, from team members to executives
• Moderate leadership skills and experience effectively collaborating with highly technical teams