Dev Ops Supervisor

Applicants must be authorized to work in the United States. ONE Gas does not provide immigration‑related sponsorship for this role. This includes direct company sponsorship, entry of ONE Gas as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1‑B, OPT, STEM OPT, CPT, TN, J‑1, etc).

Provide leadership and day‑to‑day direction to a Dev Ops team responsible for automation, deployment, operational support, and the continuous improvement of technology services.

Provide technical leadership and architectural oversight for cloud platforms, guiding the design, implementation, operation, and continuous improvement of AWS‑based solutions and services.

Lead the planning, coordination, and execution of Dev Ops initiatives and technology projects, ensuring work is delivered on time, aligned with business priorities, and supported through implementation.

Promote and mature agile delivery practices, helping the team execute work with consistency, accountability, and a focus on delivering business value.

Partner across development, infrastructure, and leadership teams to strengthen coordination, improve delivery outcomes, and support operational stability.

Guide the team in evaluating, organizing, and prioritizing incoming work requests, operational support needs, enhancements, and strategic initiatives.

Maintain visibility into the team’s work pipeline, helping ensure priorities are clearly defined, work is sequenced appropriately, and deliverables continue moving forward.

Facilitate collaboration with business partners, technical teams, and leadership to clarify requirements, remove blockers, and support successful delivery of team commitments.

Establish work management practices that promote transparency of priorities, iterative delivery, and effective execution across the Dev Ops team.

Foster the growth and development of team members through technical mentorship, coaching, knowledge sharing, and continuous feedback.

Supervise and direct employees in the planning and delivery of one or more technologies which are integral to the delivery of IT services.

Supervise and direct employees performing IT related activities.

Oversee team defining tactical activities and processes to address issues with infrastructure.

Provide input into long‑term strategies as defined by IT Leadership.

Work directly with vendor representatives to ensure proper support and response for areas of responsibility.

Collaborate with other leadership to ensure the technologies are deployed and available to meet requirements for projects or overall strategic direction.

Provide detailed status of support activities or problem management to impacted parties.

Ensure technical resources are knowledgeable about expected service levels for services relying on technology supported by their areas.

Assist with definition and implementation of service level metrics.

Assist with defining or updating of new IT policies and procedures.

Provide detailed information about resources or technology maintenance contracts in support of financial forecasting.

Regular and reliable attendance is required in performance of job.

Employee may be required to perform additional duties as assigned.

• Communicates
• Effectively
• Decision Quality
• Develops Talent
• Directs Work
• Instills Trust

2+ years of experience leading a Dev Ops, Platform Engineering, Cloud Engineering, or similar technical team in a medium‑to‑large enterprise environment.

5+ years of hands‑on experience designing, implementing, and supporting AWS cloud environments, including responsibility for cloud architecture, identity and access management (IAM), networking, security, and Infrastructure as Code.

History of successfully designing, implementing, or supporting AWS networking and connectivity solutions, including VPCs, Transit Gateway, and Direct Connect, and integrating cloud platforms with enterprise networks and on‑premises infrastructure.

Demonstrated hands‑on experience administering and supporting AWS services such as EC2, S3, Route 53, IAM, AWS…