Lead Fiber Technician - Tulsa, OK

Lead Fiber Technician – Tulsa, OK

Contract Type: W2

Five (5) years of experience preferred but not required.

The Lead Fiber Technician is a critical leadership role responsible for overseeing the City’s extensive fiber infrastructure and network, including the management of fiber optic systems installations, maintenance, and repairs. The position requires a high level of technical expertise combined with strong managerial capabilities to ensure efficient and effective operation, development, and enhancement of the city’s technological infrastructure. The Lead Fiber Technician will lead initiatives from conceptualization to implementation, including designing system architecture and ensuring adherence to best practices and standards.

Associate’s degree in Computer Science, Information Technology, Telecommunications, or a related field is preferred, but not required.

Building Industry Consulting Service International (BICSI) Technician (TECH) certification is preferred but not required.

• Optical Time Domain Reflectometer (OTDR)
• Fiber Optic Cable Locator

The Lead Fiber Technician routinely analyzes network performance data to identify potential bottlenecks or areas for improvement in the fiber optic network. Based on this analysis, the decision to reroute traffic or upgrade specific segments of the network is made independently. This involves judging the most effective way to allocate resources to maintain optimal network performance and reliability, ensuring that the network meets current demand and is scalable for future needs.

These decisions require a deep understanding of network architecture and the technical capabilities of the infrastructure, as well as the ability to predict future trends in network usage.

When network outages or performance issues arise, the Lead Fiber Technician independently assesses incident reports, diagnostic data, and system alerts to quickly pinpoint the source of the problem. The technician determines the severity of the issue, identifies whether it is a hardware failure or external interference, and decides on immediate mitigation steps. The decision on how to best deploy technical teams for onsite repairs, whether to reroute network traffic to minimize user impact, or to elevate the issue to higher‑level support or external vendors, is made based on this assessment.

These judgments are critical for minimizing downtime and maintaining the integrity and security of the network, requiring a rapid, informed response to prevent further disruption.