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IT Help Desk Analyst

Job in Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for: McAfee & Taft
Full Time position
Listed on 2026-07-29
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Analyst I

McAfee & Taft seeks a Help Desk I to provide firm-wide IT support for hardware, software, and mobility. You will diagnose and resolve incidents, document steps, and escalate as needed. The role requires strong communication, problem-solving, and the ability to work in a fast-paced legal environment.

Ideal candidates have a minimum of 3 years in a help desk or 2 years in desktop support, plus familiarity with Windows 10/11, SCCM, VPN, RDP, and ITIL practices. On-call rotation may apply.

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