Junior Systems Administrator

• Location 6111 East Skelly Drive,Tulsa, OK, 74135,United States
• Base Pay $67,000.00 / Year
• Employee Type FT Exempt

• Name Jeffrey Johnson

The Junior Systems Administrator provides operational support for the organization's technology infrastructure, cloud services, endpoint management platforms, and user administration functions. This role serves as a developing technical resource within the Systems Team, assisting senior team members with projects, maintenance activities, system administration tasks, and escalated support requests.

The Junior Systems Administrator is responsible for resolving day-to-day systems-related service requests, assisting with infrastructure projects, maintaining documentation, supporting Microsoft cloud technologies, and ensuring reliable technology services across a multi-site healthcare environment.

This position provides an opportunity for technical growth through hands‑on exposure to Microsoft Azure, Microsoft 365, Intune, Entra , Windows Server administration, automation, security controls, and enterprise infrastructure management.

• · Associate degree in Information Technology, Computer Science, Cybersecurity, or related field, or equivalent professional experience.

• · 1-3 years of experience in technical support, desktop support, help desk, or junior administration roles.
• · Experience supporting Microsoft Windows environments.
• · Experience troubleshooting hardware and software issues.
• · Experience working in a team-oriented IT environment.

• · Microsoft Windows 10 and Windows 11
• · Active Directory fundamentals
• · Entra
• · Basic networking concepts
• · Hardware and software troubleshooting
• · Power Shell fundamentals
• · DNS, DHCP, and TCP/IP basics

• · Conditional Access
• · Device compliance management
• · Virtualization technologies
• · Backup and recovery platforms

One or more of the following:

• · Microsoft 365 Certified:
  Fundamentals
• · Microsoft Azure Fundamentals (AZ-900)

• · Ability to learn new technologies quickly
• · Strong written and verbal communication skills
• · Attention to detail
• · Ability to work independently and within a team
• · Time management and prioritization skills
• · Commitment to continuous learning

• · Manage user accounts, group memberships, and access requests within Microsoft Entra  Active Directory environments.
• · Support Microsoft 365 administration, including user provisioning, licensing, and mailbox management.
• · Perform routine system maintenance tasks following established procedures.
• · Assist with Windows Server administration and troubleshooting.
• · Monitor system health and report issues to senior team members.
• · Maintain and update technical documentation.

Assist in the administration of:

• o Microsoft 365
• o Exchange Online
• o SharePoint Online
• o Teams

• · Support device enrollment and management initiatives.
• · Assist with Conditional Access policy validation and testing.
• · Support identity and access management activities.
• · Assist with endpoint deployment and configuration using Intune and Autopilot.
• · Troubleshoot device management issues for Windows, macOS, iOS, and Android devices.
• · Support software deployment and application management initiatives.
• · Assist with compliance policy monitoring and remediation activities.
• · Support endpoint security configurations and standards.

• · Serve as the primary technical resource for systems-related service requests that fall beyond Help Desk responsibilities.
• · Respond to and resolve assigned tickets within established service levels.
• · Escalate issues requiring specialized expertise to the Systems Administrator or Senior Azure Administrator.
• · Assist users with system-related troubleshooting and support.
• · Provide excellent customer service while maintaining technical accuracy.
• · Account provisioning and deprovisioning
• · Microsoft 365 issues
• · Azure and Entra  requests
• · Printer and application troubleshooting
• · Endpoint compliance issues
• · File access and permissions requests

• · Assist Systems…