Field Service Tech

at compucomstaffing
, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

our client is currently seeking a qualified field service technicain to join their team onsite in tulsa, ok and okmulgee, ok and provide end-user support.

• provide hardware break-fix services following established processes and procedures, including hot swaps, imaging, and replacement of field replaceable units (frus).
• deliver onsite deskside hardware and software support for end users.
• update and maintain asset management records and systems of record, as applicable.
• perform imacd activities, including installations, moves, adds, changes, and deletions.
• conduct hardware refresh initiatives by replacing aging equipment with new devices based on end-user profiles.
• support lenovo and dell laptops and desktop systems.
• support standard client images, including microsoft office, sap, and legacy applications within a citrix virtualized environment.
• provide support for handheld scanners, android tablets, symbol handheld terminals (hhts), and related mobile devices.
• troubleshoot and support printers, including lexmark, ricoh, and other end-user printing devices.
• diagnose and resolve hardware, software, printer, and connectivity-related issues.
• escalate unresolved issues in accordance with established support procedures.

• 3-5+ years of it support, desktop support, or field service experience.
• experience working with incident management tools and ticketing systems.
• hands-on experience supporting windows 10 and windows 11 environments.
• strong troubleshooting and analytical skills with the ability to assess the technical impact of business requests and decisions.
• technical knowledge of business applications, desktop hardware, software, printers, and basic networking concepts.
• experience supporting end users in a fast-paced enterprise environment.
• ability to learn and support new applications and technologies quickly.
• strong attention to detail and commitment to quality work.

the hourly rate for this position is between $15.7-20.50 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

the company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, ad&d insurance, disability plans, employee assistance program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), fsa/hsa pre-tax benefits.

w2 only, no corp to corp.

compucomstaffing
™, a division of compucom® systems, inc., is an equal opportunity employer. We provide it staffing services and solutions to fortune 1000 companies as well as small and medium business. For more information, visit .

candidates must be authorized to work in the united states without the need for current or future employer sponsorship.

to the extent required by applicable law, the company maintains a smoke-free workplace.

please review the california consumer privacy act notice.

we will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the city of los angeles fair chance initiative for hiring ordinance as well as the san francisco fair chance ordinance.

under maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.