Infrastructure Operations Supervisor

Your Job

Koch Engineered Solutions is seeking an Infrastructure Operations Supervisor to lead a team that keeps critical technology environments reliable, secure, and ready to support business growth. In this role, you'll have the opportunity to develop people, improve how infrastructure services are delivered, and partner across IT and business teams to solve operational challenges that directly impact productivity, innovation, and long‑term value creation.

The Infrastructure Operations Supervisor will be responsible for leading day‑to‑day infrastructure operations, developing talent, improving processes, and ensuring the stability, performance, and scalability of critical technology environments. This role is well‑suited for a hands‑on infrastructure leader who enjoys developing people, improving operations, and connecting technology work to business outcomes.

This position is preferred to work in our Tulsa, OK office. However, open to working in office in Wichita, KS for the right candidate. Visa sponsorship is not available for this role.

The Infrastructure Operations team partners with stakeholders across the business to deliver technology solutions and operational support that enable productivity, innovation, and growth. Team members are empowered to challenge the status quo, develop capabilities, and create value through collaboration and continuous improvement.

• Lead, coach, and develop a team responsible for infrastructure operations and support activities.
• Drive a culture focused on safety, operational excellence, customer value, and continuous improvement.
• Ensure the availability, reliability, and performance of enterprise infrastructure services.
• Foster knowledge sharing and capability development across the team.
• Serve as the primary escalation point for complex infrastructure incidents and problems, driving them to resolution and leading root‑cause analysis.
• Prioritize and coordinate team activities to meet business needs and service objectives.
• Partner with business, engineering, and technology stakeholders to identify opportunities for improvement and value creation.
• Support infrastructure lifecycle planning including upgrades, maintenance, capacity planning, and modernization initiatives.
• Establish and monitor operational metrics, service levels, and performance indicators.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Develop and maintain documentation, standards, and operational procedures.

• Experience leading, developing, mentoring, or coaching a team, or serving as a technical or team lead
• Experience troubleshooting complex IT problems across multiple platforms and technologies
• Experience supporting enterprise technology infrastructure, systems, or operations.

• Experience leading infrastructure operations in a manufacturing, industrial, engineering, or technology‑focused environment.
• Experience with cloud, network, server, storage, cybersecurity, or end‑user computing environments.
• Experience with service management frameworks, operational metrics, and incident management processes.
• Experience with infrastructure modernization, automation, or digital transformation initiatives.
• Experience developing team members and building technical capabilities.
• Experience utilizing GenAI to create work efficiencies.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

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