IT Business Applications Analyst

Are you energized by helping field and office teams get more value from technology? Sherwood Companies is looking for a Business Applications Analyst to strengthen ownership of our core business systems, field applications, vendor relationships, access processes, integrations, documentation, and the support model. This role will partner closely with Construction Technology, Operations, Finance, HR, and external vendors to turn business needs into practical, supportable technology outcomes.

The Business Applications Analyst is responsible for improving how Sherwood evaluates, supports, documents, and delivers business application capabilities, including ERP readiness, field application support, requirements gathering, testing coordination, reporting/data needs, and smaller technology projects. This role will play a key role in Sherwood’s cloud journey, application modernization, ERP readiness, disaster recovery, process automation, and new jobsite technology delivery.

Under supervision, responsibilities will include but are not limited to the following essential functions:

• Serve as the primary IT owner and liaison for assigned business applications, vendors, access requests, issues, documentation, upgrades, and support procedures.
• Coordinate and manage disaster recovery planning, including recovery requirements, system dependencies, vendor responsibilities, documentation, testing, and continuous improvement.
• Lead technology coordination for new jobsite buildouts, partnering with project management teams, field leadership, vendors, and internal IT resources to deliver a consistent, repeatable, and reliable technology experience.
• Develop and maintain standardized jobsite technology processes, equipment standards, deployment checklists, vendor responsibilities, escalation paths, and readiness criteria.
• Support Sherwood’s cloud journey by assessing application readiness, documenting dependencies and integrations, coordinating migrations, and helping transition systems to modern cloud and SaaS platforms.
• Partner with Construction Technology and operational teams on field-facing application needs, while keeping clear ownership between business adoption and IT support.
• Support ERP readiness and implementation work from the IT perspective, including requirements, testing, access design, integrations, data needs, documentation, and post-go-live support.
• Gather and document requirements through stakeholder interviews, workflow reviews, process mapping, user stories, acceptance criteria, and observation sessions.
• Analyze application issues, process gaps, support trends, and user experience concerns; coordinate with vendors, IT, and business teams to drive sustainable resolution.
• Maintain an accurate application portfolio, including ownership, vendors, licensing, access roles, integrations, support paths, recovery requirements, enhancement requests, and change history.
• Coordinate application improvements, field-focused deployments, training materials, communication plans, testing, and rollout support.
• Support reporting and data needs by helping define requirements, data quality concerns, dashboard opportunities, and handoffs to reporting or analytics resources.
• Promote secure and supportable application practices, including role-based access, least privilege, change control, auditability, data protection, and vendor accountability.
• Identify opportunities to simplify workflows, automate repeatable processes, reduce manual effort, improve integrations, and enhance employee experience.
• Help prioritize application enhancements based on business value, risk, user impact, cost, technical feasibility, and alignment with Sherwood’s technology roadmap.
• Track project milestones, risks, dependencies, vendor commitments, and open decisions; provide clear status updates and elevate issues affecting readiness or operations.
• Stay current on construction technology, ERP, process automation, AI-assisted workflow, data and analytics, and integration capabilities that may benefit Sherwood Companies.

• Five or more years of experience in business systems, application support, business…