Senior Manager, IT Business Operations

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The Senior Manager, IT Business Operations is primarily responsible for planning, organizing, and directing the financial and spend-to-value optimization operations of Global IT, and for establishing the practices, controls, and reporting that allow the IT organization to deliver on the value of the company's IT investments. The role owns IT contract and spend-to-value strategy, MSP and partner spend governance, cloud financial management (Fin Ops), enterprise software and license cost optimization, and the spend intelligence and savings programs that inform IT leadership, executive, and Corporate Finance decision-making across a multi-hemisphere organization.

Location: Tulsa, OK

Work Type: On-Site

• Site

• Directs and supervises the work of the IT Business Operations team; determines priorities and work assignments; interviews and recommends candidates; and evaluates, orients, counsels, and develops subordinate personnel, recommending associated personnel actions.
• Uses independent judgment and discretion to define the IT financial operating model and annual objectives; develops the IT operating and resourcing plan in alignment with IT and executive leadership; and drives the agenda to deliver on the value of the company's IT investments.
• Owns IT contract and spend-to-value strategy — governs the lifecycle of software, SaaS, maintenance, telecom, and services agreements and sets renewal, consolidation, and standardization strategy to optimize cost, terms, and risk (including auto-renewal, true-up, and termination exposure). Partners closely with Supply Chain, who executes vendor negotiations and vendor management, providing the spend analytics, entitlement position, and value case that drive negotiation and sourcing outcomes.
• Establishes and leads the Cloud Fin Ops practice — sets governance, cost allocation, showback/chargeback, forecasting, and optimization (right-sizing, committed-use and reserved capacity, and elimination of waste) across cloud providers.
• Governs MSP and partner spend — oversees commercial performance, rate-card and statement-of-work compliance, consumption against commitments, and benefits realization across the MSP and partner portfolio.
• Owns enterprise software and license cost optimization — directs portfolio-level rationalization, entitlement compliance, and true-up risk management to reduce cost and audit exposure.
• Leads spend intelligence and reporting — defines the reporting and analytics framework and delivers executive-ready analysis on IT spend, trends, forecasts, unit economics, and savings to IT leadership, the VP of Global IT, and Corporate Finance.
• Owns the savings and value-capture program — sets savings targets, governs the savings pipeline and benefits register, and reports realized and forecasted savings across software, licensing, cloud, MSP/services, and other categories.
• Partners with Corporate Finance on the annual budget, quarterly reforecast, and month-end close for the global IT organization; supports capital and operating expense planning and prioritization.
• Identifies, develops, and recommends internal standards, policies, and operating procedures to improve financial governance, transparency, and efficiency across a post-merger,…