Agentforce Salesforce Scrum Master

Agentforce Salesforce Scrum Master

*** As required by our governmental client, this position requires U.S. Citizenship AND Secret Clearance***

Cherokee Federal is a seeking a Scrum Master to facilitate agile ceremonies and coordinate delivery across a Salesforce Agentforce project. The Scrum Master will collaborate between the Salesforce development team and government stakeholders in a mission-critical public sector environment. This person will be efficient in the ability to track team performance and velocity, manage the sprint backlog, remove impediments, and support the product owner.

Estimated Starting Salary Range for Salesforce Scrum Master - Agentforce: $,000
Pay commensurate with experience.
Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

• Facilitate Scrum ceremonies (sprint planning, daily standups, reviews, retrospectives) for the development team and government stakeholders
• Own and maintain the sprint backlog, including prioritization in coordination with the product owner
• Track and report team performance measures, velocity, and sprint progress
• Identify, track, and remove impediments to the team's delivery
• Facilitate communication between the development team, government stakeholders, and external mission partners regarding process, changes, and delivery status
• Coach the team on Agile and Scrum practices and support continuous improvement
• Coordinate cross-team dependencies, including platform and integration readiness (e.g., Data Cloud, integration procedures, CI/CD gates)
• Perform other job duties as assigned.

This position does not have supervisory or management authority.

• Bachelor's degree in Information Systems, Engineering, Business, or a closely related field.
• Advanced Agile certification (ICP-ACC, CSP, SASM, or PMI-ACP).
• 7-10 years' experience as a Scrum Master in a fast-paced, complex enterprise environment across multiple project types (new development and enhancements/support), including 3 years of recent experience in an Agile development environment.
• U.S. citizenship, with the ability to obtain and maintain a U.S. government security clearance.
• Ability to favorably pass a company background investigation and drug test.

• Familiarity with Salesforce delivery and Agentforce/Omni Studio project environments, sufficient to facilitate technical planning and story estimation.
• Experience supporting government or public sector delivery programs.

• Working knowledge of Agile methodologies and the Scrum framework.
• Strong analysis and problem-solving skills.
• Experience setting priorities and managing multiple tasks simultaneously.
• Strong verbal, written, interpersonal, and organizational skills.
• Experience writing technical documentation, including requirements, user stories, help documentation, and job aids.
• Proficient in Microsoft Office products, including Excel, Visio, and PowerPoint.
• Commitment to excellent customer service, with focus, reliability, and independent drive to complete tasks accurately and on time.

HESFP, LLC is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

• Salesforce
• Scrum Master

• Scrum Master
• Agile
• Salesforce

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.