Systems Consultant

About CCT

Founded in 2012, CCT pioneered revenue audit automation for land-based casinos, eliminating manual reconciliation and improving financial visibility. Our flagship platform, Casino Insight, provides a detailed, audit-ready view of cash transactions across the casino floor — supporting compliance, operational efficiency, and fraud prevention. Today CCT serves over 300 casinos across the United States, Canada, and the Caribbean.

Systems Consultants build and maintain the infrastructure that Casino Insight runs on. When a casino buys CCT, a Systems Consultant stands up the environment:
Windows and SQL Server, the application and message-queue tiers, remote access, and the linked server connections that pull data out of the property's slot, table, cage, and sports book systems. After go-live, the same Systems Consultant owns that environment's health and is the escalation point when something breaks.

It is a genuine consulting role. Most client IT departments are small, and many have never integrated a system like ours. You are the expert in the room — advising on architecture, negotiating firewall and access changes, and enabling the client's team to support their side of the deployment after handoff.

You do this work from our Tulsa office, not from the casino floor. Nearly every environment build, upgrade, and troubleshooting session happens remotely over screen shares with client IT, so travel is under 10% — occasional go-live support, a client visit, or an industry event. Sitting with the team matters early on: this is a role you learn by overhearing how the person next to you talks a client's network admin through a firewall change.

Systems Consultants who are established in the role have the opportunity to move to a hybrid schedule.

• Stand up application and database servers for new Insight Cash and Insight Analytics implementations — Windows Server, IIS, MS SQL Server, TLS certificates, service accounts, scheduled jobs
• Deploy and configure CCT's Data Bridge tier for single-site and multi-property clients
• Configure linked servers and third-party data connections across MSSQL, Oracle, AS400/DB2, and PostgreSQL — slot systems, ticketing, kiosks and recyclers, table games, sports book
• Set up employee Active Directory sync, report distribution, backups Cove, and training-environment refreshes from production

• Work with client IT to troubleshoot network issues between servers and workstations
• Establish AWS site-to-site VPN tunnels against client firewalls Forti Gate, Palo Alto, Cisco ASA, pf Sense, and others). If you've done this before, great — if you haven't, we'll teach you. Solid TCP/IP fundamentals matter more here than prior AWS experience.
• Configure and maintain Secure Link remote access, including gatekeeper setup and audit review
• Support on-prem to AWS replication for hybrid client architectures

• Execute CAS push upgrades and MQ upgrades across the client base
• Diagnose and resolve escalated production issues — service failures, blocked ports, failed jobs, disk and performance problems, broken integrations
• Monitor environment health and patch levels; act on alerts before clients notice

• Lead client IT kickoff calls: walk their team through requirements, architecture, and their responsibilities
• Produce clear technical documentation — configuration guides, environment records in Pass portal, and knowledge-base articles the rest of the team relies on Support internal CCT IT and end-user requests as part of a shared rotation

Tools you'll use: MS SQL Server / SSMS, Windows Server, Hyper-V, IIS, Active Directory, AWS VPC,…