IT Support Analyst

Description

Seeking a motivated IT Support Technician III to join our growing IT team. This role will provide hands-on technical support for our Tulsa office and assist with help desk operations across multiple locations. The ideal candidate is eager to learn, adaptable, and capable of handling both routine troubleshooting and dynamic on-site requests.

• Provide desktop support and basic troubleshooting for hardware and software issues.
• Manage help desk tickets via Connect Wise and respond to support requests through Teams, email, and in-person.
• Assist with hardware moves and setups, including servers, switches, and UPS devices (must lift up to 50 lbs).

• Microsoft 365 applications (SharePoint, One Drive, Outlook, Excel)
• Active Directory and Azure sync
• Perform basic network troubleshooting (Meraki firewalls, Unifi equipment).
• Collaborate with internal IT team and MSP partners for escalations.
• Document work performed and maintain accurate ticket records.

• 3-5 years of IT support experience or equivalent hands-on exposure.
• Windows OS and Microsoft 365 suite
• Networking fundamentals
• Strong critical thinking and ability to prioritize tasks without strict scripts.
• Excellent communication skills and customer service orientation.
• Ability to work independently and as part of a team.
• Physical ability to lift up to 50 lbs for equipment moves.

Support, Troubleshooting, Customer service, Desktop, Windows 10, Help desk, Windows, Office 365, Active directory, Mac, Hardware, Help desk support, Service desk, Automation

Support,Troubleshooting,Customer service,Desktop,Windows 10,Help desk,Windows,Office 365

Certifications such as CompTIA A+, Network+, Security+.

Experience with Connect Wise ticketing system.

Familiarity with hybrid environments and cloud technologies.

Mac

Intermediate Level

This is a Contract position based out of Tulsa, OK.

The pay range for this position is $25.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Tulsa,OK.

This position is anticipated to close on Sep 14, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to…