Business Analyst

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site a minimum of three days a week, with the potential to work two days remotely. Core in-office days are Tuesday, Wednesday, and Thursday, but will be determined by business needs.

Mid-Continent Group is seeking a Business Analyst who will serve in a technical role on our Information Technology team.

• Maintain and update rating tables, databases, and formulas within the underwriting and policy administration systems.
• Create and update commercial policy forms, including ISO and company proprietary forms.
• Research and resolve rating and data issues for Commercial Underwriting.
• Support system projects by helping define business requirements/user stories and assisting with design and implementation.
• Develop test plans, coordinate and perform UAT, and document progress, table changes, and results for compliance.
• Communicate project status with business units, IT, and leadership.
• Serve as a liaison between business units and IT.
• Lead small meetings, prepare agendas, and foster effective collaboration.
• Build strong working relationships across IT, Underwriting, and business partners.
• Perform other related duties.

• Associate's degree or equivalent experience.
• Insurance experience preferred.
• Basic experience working with application data, tables, and testing.
• Familiarity with CGI Ratabase is helpful but not required.
• Strong multitasking, organization, and time‑management skills; able to handle shifting priorities and interruptions.
• Professional communication skills; comfortable interacting at all organizational levels.