Data Center Engineer - Tulsa

About This Opportunity

Ericsson does not sponsor U.S work authorizations for this job position. We are seeking a highly motivated and skilled Data Center Optical Engineer to lead work in customer environments and co-locations. The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. The candidate will act as the interface between customers and Ericsson’s vendors, auditing and maintaining high standards of quality across installations, migrations, remediation, break/fix, and remote hands services, utilizing strong hands‑on technical expertise.

This person may need to travel to non‑home market sites at short notice and work there for several weeks up to 50% of the time.

• Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co‑locations and provide immediate feedback to 3PP technicians.
• Interact directly with the customer via their ticketing tools or face‑to‑face, providing clear and concise reports and updates that promote Ericsson’s value.
• Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments.
• Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.
• Deliver services by accurately interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams.
• Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management.

• Team lead experience.
• Strong command of written and verbal English for customer‑facing communications and relationship building.
• Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools.
• 3–15 years of experience working in data center operations or a similar technical environment with direct customer interaction.
• Strong hands‑on experience with connectorized fiber optic cabling, including single‑mode and multi‑mode fiber, LC, fan‑outs, and structured cabling.
• Demonstrated experience with optical testing and transport troubleshooting.
• Ability to multitask, remain composed under pressure, and adapt in fast‑paced, high‑availability environments.
• Commitment to safety standards, quality requirements, and operational best practices.

• Ability to lift and move equipment up to 50 lbs.

Ericsson is proud to be an Equal Opportunity employer.