CSM Project Manager

Build relationships that keep aviation moving!

Be the trusted partner for our customers, coordinating projects, solving challenges, and delivering exceptional service from start to finish.

Your commitment to excellence will strengthen partnerships and drive success - step into a career where every interaction makes an impact!

Tasks

As the CSM Project Manager, you will perform the following duties:

* Primary point of contact for the customer. Communicate courteously with customers and coordinates to satisfy customers' requirements and expectations

* Coordination of work scope induction dates, field service events, and internal job management

* Develop and direct procedures and methods that ensure quality standards and budget are met and maintained

* Strong interface with LHT's central functions in Germany and Tulsa, being part of the global network

* Organize and manage multiple priorities and events simultaneously

* Provide problem resolutions to facilitate continuous improvements and improved working relationships

* Preparation of invoices and support of outstanding accounts

* Support of concession requests and invoice disputes

* Perform other duties as assigned by the MES Customer Service Manager

Requirements

To excel in this role, you will need a combination of the following qualifications:

* High school diploma/GED required

* Bachelor's degree required

* 3+ years of professional experience, with 1+ year of aviation or engine-related experience preferred

* Fluency in English language equired

* MS Office (Word, Excel and Outlook) as user

* Excellent analytical skills

* Excellent business sense

* Excellent cost consciousness

* Excellent detail oriented

* Excellent innovation

* Excellent communication skills

* Excellent problem solving

* Excellent reasoning ability

* Excellent safety and security

* Excellent leadership skills

* Willingness to travel

* Must possess a valid driver's license

* Shift work / overtime

* Manage constant time pressure

* Manage high stress levels

* Lift up to 70 lbs

* Outdoor weather conditions

* Noise pollution

* Must possess a legal work permit in the U.S.

* CV/Resume required

* Company may provide relocation assistance

About Lufthansa Technik Engine Services, Inc.

Lufthansa Technik Engine Services, based in Tulsa, Oklahoma, is the Engine Center of Excellence in the Americas for the Lufthansa Technik Group. As part of the global Mobile Engine Services (MES) network, we offer specialized repairs and maintenance both in-shop and on-wing for customers worldwide. Additionally, we are an OEM-authorized overhaul facility for Rolls Royce corporate jet engines providing midlife, overhaul, and repair services, as well as a field service team that performs maintenance at customer locations around the globe.

As a member of the Lufthansa Technik Group, Lufthansa Technik Engine Services stands out as a top employer in the Americas, offering a unique benefits package tailored to our region, competitive wages, best-in-class training, and the opportunity to work and train with a global team.