Area Vice President of Operations, Personal Care Services

Area Vice President Of Operations, Personal Care Services

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care.

Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Area Vice President. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need an experienced Area Vice President with commitment and compassion. Are you one of them? If so, apply today!

As Area Vice President, you'll contribute to our success in the following ways:

• Lead all Personal Care Services (PCS) operations in alignment with Elara Caring's mission, vision, and executive leadership priorities
• Drive positive financial, clinical, and operational performance across the PCS organization while ensuring the highest quality of patient care
• Provide strategic direction, leadership, and support to PCS leaders, Administrators, and Clinical Managers to achieve organizational goals, budgets, and quality standards
• Oversee operational execution, ensuring compliance with all regulatory requirements, payer standards, accreditation guidelines, and company policies
• Partner with executive leadership to develop, implement, and execute strategic plans, operational initiatives, and budget priorities
• Monitor operational performance through dashboards, reporting, and analysis, and take action to drive continuous improvement and results
• Lead the development, implementation, and evaluation of operational policies, clinical protocols, quality programs, and service delivery standards
• Build, develop, and coach high-performing leadership teams, ensuring accountability, engagement, and operational excellence
• Conduct performance evaluations and provide ongoing coaching and leadership development to strengthen organizational capability
• Ensure adequate staffing levels, workforce planning, and organizational readiness to meet service delivery and growth objectives
• Promote a collaborative, innovative, and high-performing culture across all PCS operations and branch locations
• Serve as a visible and engaged leader, building strong relationships with internal teams, executive leadership, and community partners
• Support compliance initiatives, including documentation standards, safety protocols, OSHA requirements, and Medicare certification requirements
• Act as a liaison between PCS operations and corporate departments to ensure alignment, communication, and seamless care delivery
• Respond to operational challenges with professionalism and leadership, maintaining focus and direction in high-pressure situations
• Participate in community engagement, leadership meetings, and organizational initiatives to strengthen Elara Caring's presence and impact
• Protect patient and staff confidentiality and ensure full compliance with HIPAA and privacy regulations
• Lead special projects and operational initiatives to support organizational growth, transformation, and strategic priorities
• Performs other duties/projects as assigned.

• Bachelor's degree in Business, Healthcare Administration, Organizational Development, Leadership, or a related field required;
  Master's degree preferred
• Minimum of five (5) years of leadership experience in healthcare operations, with Personal Care Services or home care strongly preferred
• Minimum of five (5) years of experience in organizational leadership, operational management, or program development
• At least two (2) years of direct supervisory experience leading managers or multi-site teams
• Current Registered Nurse (RN) license preferred, but not required
• Strong knowledge of Personal Care Services regulations, reimbursement models, and operational compliance standards
• Proven leadership skills with the ability to drive performance, develop teams, and execute strategic initiatives
• Demonstrated experience in organizational development, operational improvement, and project management
• Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels
• Strong interpersonal skills with the ability to foster collaboration, engagement, and accountability across…