EVP & CCO

Description

The Executive Vice President & Chief Commercial Officer (EVP & CCO) is responsible for leading, developing, and executing all aeronautical and non-aeronautical revenue-generating and business development activities for the Tulsa Airports Improvement Trust (TAIT). This role provides executive leadership for air service development; marketing, communications, and public relations; strategic brand development and customer engagement; concessions and contract programs; and airport real estate and business development.

The EVP & CCO must be an energetic, innovative, and results-driven leader with demonstrated success in revenue development, strategic execution, and people leadership. This individual serves as a senior advocate and brand ambassador for TAIT, bringing strong negotiation skills, sound judgment, and the ability to influence across organizational, governmental, military, and private-sector environments.

• Serve as a member of the senior leadership team and contribute to organization-wide planning, budgeting, and decision making.
• Keep the CEO informed of critical issues, risks, and opportunities affecting commercial performance.
• Develop and oversee the division's annual operating budget and provide input into capital improvement programs and major maintenance operating expenses planning.
• Establish benchmarks to measure team and program performance.
• Prepare and deliver presentations and reports to the Board of Trustees and other internal and external stakeholders.
• Act within delegated authority to ensure TAIT policies, objectives, and governance principles are consistently applied.
• Be responsive to airport emergencies and situations that may involve loss of human life or property; support public safety and operational response to emergencies; utilize National Incident Management System (NIMS) protocols and procedures; coordinate and/or participate in after-action emergency de-briefing with appropriate departments and stakeholders.

• Develop and implement strategies to grow and diversify aeronautical and non-aeronautical revenues in support of TAIT's Strategic Plan and Annual Business Plan.
• Establish realistic yet aggressive performance metrics for real estate, marketing, concessions, and air service development functions; track progress and evaluate results.
• Produce sustainable, diversified revenue streams through innovation, experimentation, and continuous improvement while maintaining compliance with public trust and FAA requirements.
• Identify and evaluate opportunities for non-traditional funding sources, including public-private partnerships, where appropriate.

• Directly plan, implement, and oversee all air service development activities.
• Develop and execute an annual air service development strategic work plan.
• Perform and coordinate ongoing market analysis to support air service retention and expansion, including evaluation of fares, schedules, capacity, and airline network trends.
• Develop and maintain productive relationships with incumbent and prospective airline network planners.
• Function as a liaison among airline partners, the CEO, Board, and key community stakeholders.
• Manage air service incentive policies and consultant relationships, as applicable, ensuring regulatory compliance.

• Direct airport real estate leasing, property management, and business development activities in alignment with the Airport Layout Plan and military coordination requirements.
• Oversee concessions, contracts, and lease negotiations, ensuring sound financial performance and adherence to procurement and public accountability standards.
• Collaborate with legal counsel, economic developers, and real estate professionals on complex commercial transactions and development projects.

• Provide executive oversight of marketing, communications, and public relations strategies that advance TAIT's brand and strategic objectives.
• Ensure marketing and communications efforts remain on brand, within budget, and aligned with air service and revenue goals.
• Foster cooperative marketing initiatives with airlines, tourism organizations, chambers of commerce, and economic development partners.
• Oversee customer engagement strategies and programs designed to enhance passenger, tenant, and community experience.

• Bachelor's degree in Business Administration, Aviation Management, Marketing, Strategic Communications, Public Administration, Finance, or a related field required.
• Master's degree in a related field preferred.
• Minimum of ten (10) years of professional experience in air service development, business development, airport commercial management, or a closely related field.
• Minimum of five (5) years of management experience, including responsibility for budgets, team leadership, and complex programs…