Supervisor, Bank Operations

Overview

We’re building a culture at BOK Financial where amazing people can bring their best, be their best, and work for the best. This role takes your operations career to the next step as Supervisor of the Account Reconciliation and Time Deposit teams.

Supervisor, Bank Operations is primarily responsible for providing first‑line supervisory/management level department support. Through effective supervision of direct reports, this position ensures all departmental operations are completed timely and accurately. This role works independently yet with a clear understanding of when to seek middle or upper management intervention and involvement. It requires strong verbal and written communication skills both internally and with external BOKF customers.

We understand everyone has different strengths and opportunities for growth and we strive to have the right mix of competencies in order to get the most out of the team dynamic.

• Your knowledge of bank operations processes, procedures, applicable laws and regulations will be beneficial in solving problems and making recommendations for process improvement.
• You will listen, collaborate, respond, coach, and provide constructive feedback; keeping your team engaged is necessary for high achievement.
• You will focus on innovation and thought leadership to improve the company’s effectiveness and help others become change agents.

This level of knowledge is normally acquired through completion of a Bachelor’s Degree or higher in Business, Banking, and/or Accounting related field of study and 3‑4 years in operations with 1 year or more in a leadership position or an equivalent combination of education and experience.

• Experienced knowledge of applicable Federal and State regulatory compliance including Anti‑Money Laundering, Office of Foreign Assets Control, Bank Secrecy Act, Patriot Act, Sarbanes‑Oxley, Reg E, Reg CC, UCC4A.
• Excellent PC skills, including proficiency in Microsoft Office products.
• Advanced problem‑solving and analytical skills, good mathematical skills.
• Basic knowledge of banking principles.
• Basic understanding of transaction management, document management, and imaging.
• Basic knowledge of accounting principles and practices (debit, credit, accounts payable and receivable).
• Excellent organizational skills and ability to handle multi‑task and prioritize.
• Ability to use sound judgment in decision making.
• Self‑motivated.
• Good communication skills (verbal, interpersonal and written).
• Dependable attendance and ability to work flexible hours.
• Team oriented and willing to assist others.
• Customer service skills and/or experience.
• Ability to maintain a high level of confidentiality.
• Demonstrated ability to work in a fast‑paced, high‑volume environment and adaptable to change.

Office setting – able to handle 20 lbs.

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.