Assistant Vice President, Claims

The Assistant Vice President of Claims provides leadership and strategic oversight for Mid‑Continent Group’s most complex and highest exposure casualty claims.

• Provide leadership and strategic direction for a team of approximately 15 professionals managing the organization’s most complex and highest exposure casualty claims.
• Establish and reinforce disciplined claim and litigation strategies, with particular focus on early identification of value‑driving facts, exposures, venues, and damages.
• Engage selectively in high‑exposure and critical litigated matters to ensure appropriate investigation, reserving discipline, and defensible outcomes, intervening to prevent adverse or unexpected results when necessary.
• Direct and oversee litigation management, maintaining close engagement with defense counsel to ensure alignment on strategy, preparation, budgeting, and resolution planning.
• Hold defense counsel accountable for performance, efficiency, and results, including participation in panel selection and ongoing evaluation.
• Lead and develop a seasoned claims team through clear expectations, effective coaching, and direct, meaningful performance management.
• Advance consistency, planning, and execution across the team while guiding professionals through operational and systems transitions, including Claim Center implementation.
• Partner with senior Claims leadership and enterprise stakeholders to support aligned strategies, informed decision‑making, and effective communication on significant exposures.

• Owns claim decision‑making and strategic direction for assigned claims and portfolios, exercising independent judgment consistent with organizational standards.
• Authorized to resolve claims, establish reserves, and direct claim strategy within defined authority levels; larger or higher‑profile matters are managed collaboratively with senior Claims leadership.
• Holds authority for the selection, direction, and evaluation of defense counsel, with accountability for litigation strategy, cost management, and outcomes.
• Accountable for team performance, development, and engagement, including coaching, feedback, and performance management actions.
• Expected to take ownership of complex and sensitive matters while maintaining appropriate visibility and communication with senior leadership on significant exposures.

• Extensive experience handling complex, high‑exposure casualty matters, gained through senior insurance carrier claims leadership and/or substantial litigation practice involving serious bodily injury and liability disputes.
• Demonstrated success managing highly litigated matters with significant severity, complexity, and visibility, including responsibility for strategy, evaluation, and resolution.
• Proven leadership experience guiding experienced professionals, with accountability for outcomes, strategy, and performance.
• Advanced technical judgment in liability analysis, damages evaluation, litigation strategy, negotiation, and risk assessment.
• Ability to operate effectively in ambiguous, high‑stakes situations requiring disciplined analysis, sound judgment, and timely decision‑making.

Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy paid time off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Full‑time and part‑time employees are eligible for competitive benefits packages. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.