Project Management Supervisor

Job Title:

Project Management Supervisor

Job Description

The Project Management Supervisor leads the day-to-day operations of Project Managers and Outage Planners, ensuring projects consistently meet cost, quality, and timing objectives. This role combines people leadership, portfolio oversight, and process improvement to support critical capital projects. The supervisor facilitates professional growth for team members, manages a small portfolio of projects to stay aligned with business processes, and partners closely with internal stakeholders and customers to drive efficient, effective workflows and support business growth.

Responsibilities

+ Oversee and supervise Project Managers and Outage Planners in their daily activities and project delivery responsibilities.

+ Provide leadership, coaching, and training in project management practices to the department, including one-on-one mentorship as needed.

+ Establish, monitor, and maintain quality control standards for cost, quality, and timing metrics across all assigned projects.

+ Monitor and communicate overall project portfolio health, ensuring stakeholders remain informed of status, risks, and progress.

+ Hold teams accountable to project baselines, ensuring that change orders and revisions are identified, documented, and addressed in a timely manner.

+ Collaborate with internal Project Management teams and customers to drive business processes that support efficient and effective workflow and workload management.

+ Determine customer needs and work closely with customers and internal teams to ensure processes run smoothly and expectations are met.

+ Work with the Project Controls Supervisor to ensure team utilization and support levels align with business needs and project demands.

+ Distribute workflow from the customer to the Project Management teams, balancing workload and priorities across resources.

+ Serve as the primary liaison with the customer on process issues, inefficiencies, and operational concerns, ensuring timely resolution.

+ Resolve problems related to invoicing, resourcing, and staffing, coordinating with internal and external stakeholders as needed.

+ Work out resolutions to disagreements between the customer and internal teams regarding processes, issues, and project-related concerns.

+ Proactively pursue solutions to personnel issues, including hiring, separations, promotions, demotions, attendance concerns, scheduling, and performance reviews.

+ Utilize Microsoft Office and customer-specific software and applications to complete project management, reporting, and administrative tasks.

+ Drive the development and training of team members and help identify and address potential training needs.

+ Manage a small portfolio of projects to remain closely aligned with business processes and to support project delivery as needed.

+ Manage overflow projects during periods of high demand, ensuring continuity of service and adherence to project objectives.

+ Perform people management duties such as timecard approvals, goal setting, performance reviews, and day-to-day supervision of team members.

+ Contribute to strategy discussions with the Program Manager regarding market evaluations and the development of solutions for new and existing clients.

+ Support efforts to grow the business by helping to refine and execute current workflows and identifying opportunities for improvement.

Essential Skills

+ Bachelor's degree in Construction Management, Engineering, Accounting, or Business.

+ Six years of experience in scheduling, project controls, project coordination, or project management in capital projects.

+ Six years of experience interfacing with engineering, construction, planning, and project management teams.

+ Demonstrated leadership skills managing large teams with diverse skill sets.

+ Demonstrated understanding of project controls and project management principles and practices.

+ Excellent written and oral communication skills, with the ability to communicate effectively with internal teams and customers.

+ Strong customer focus with a commitment to understanding and meeting customer needs.

+ Ability and desire to develop self and others…