Manager-Sales

Overall Purpose

To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

• Leadership and Customer Experience
  :
  Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Data Analysis and Strategy Development
  :
  Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Operational Management and Efficiency
  :
  Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Strategic Policy and Innovation
  :
  Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaboration and Alignment
  :
  Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor:
Yes.

Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.

Weekly hours: 40 hours per week. Time type: regular. Salary range: $55,000 to $82,600 per year.

This position requires office presence of a minimum of 5 days per week and is only located in Tulsa, Oklahoma. No relocation is offered.

Tulsa, Oklahoma.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
• AT&T internet (and fiber where available) and AT&T phone

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.