General Manager BOK Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

OVG is searching for a hospitality General Manager to oversee all food & beverage operations at the BOK Center & Arvest Convention Center. The General Manager is responsible for the efficient, professional, and profitable operation of the food & beverage operations to include concessions and premium areas, including clubs and suites, as well as catering operations. This individual ultimately oversees every managerial, full-time, and part‑time position and ensures full compliance with state and federal labor laws, sanitation and food‑related ordinances, and alcohol service regulations.

In addition to managing the day‑to‑day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. The General Manager serves as the senior leader within the food & beverage operations and is responsible for maintaining and communicating with the client per contractual obligations as well as the client’s overall expectations.

This role pays an annual salary of $120,000 - $135,000 and is bonus eligible.

• Ensure legal, efficient, professional, and profitable operation of the assigned OVG Hospitality venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
• Maintain positive client relationships and establish effective and consistent communication techniques
• Final decision‑maker on equipment purchases and leases.
• Conflict resolution; last‑resort mediation; arbitration and labor negotiations, when applicable.
• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, employment, and EEO guidelines
• Author, review, and amend policies & procedures, as required.
• Oversee scheduling and labor allocation.
• Analyze ticket sales in relation to anticipating staffing needs and target market demographics; determine and project point‑of‑sale to guest ratio.
• Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and the accurate cost of goods.
• Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment.
• Project manage as required.
• Program and maintain the point‑of‑sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
• Directs…