Project Outreach Specialist Senior

Job Summary

This position drives the primary field customer relations and communications resource for public interaction and outreach on AEP Transmission projects. Responsible for identifying, developing, and coordinating delivery of overall outreach strategies to support the goals, philosophies, policies, initiatives, and day-to-day activities of AEP Transmission and its affiliates, including joint ventures. Key member of project siting team who interfaces with or supports interaction with external audiences, including individual customers and local officials.

Requirements include excellent written and public speaking skills, excellent interpersonal skills, and strong business knowledge. Able to meet with affected or potentially affected customers to surface issues, solve problems, and bring local knowledge and insight to the siting process.

What you’ll do:

Works directly with affected or potentially affected landowners to gain beneficial project routing information and resolves issues before and during the transmission line routing process. Represents AEP Transmission and projects to external affairs teams and educates the public (landowners, thought leaders, elected officials) about proposed transmission projects. Determines and guides customer outreach strategies that improve two-way communications and line routing success at the project level.

Also will have the responsibility of directing outside consultants and resources in support of individual projects. Provides field support to transmission siting, line engineering, right-of-way, and project management team to ensure projects are executed on time. Works closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects.

Coordinates deployment of resources accordingly.

• Project Outreach Specialist Senior SG7
  
  Education:
  
  Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, public affairs, or related field.
• Experience:
  
  Four years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field
• Travel requirements are expected 25-50% of the time.
• Physical demand level is Sedentary.

• Ability to handle multiple projects and assignments is critical.
• May require extended hours to accomplish assigned tasks to meet requirements and schedules.
• Some overnight travel to facilities and projects (field work) is required periodically.
• Twenty to thirty percent travel time associated with this position.
• Ability to hike one mile ten percent of the time.

This role is on site in Tulsa, Oklahoma

• Project Outreach Specialist Senior SG7($87,633-$109,544)
• In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

The Physical Demand Level for this job is: S – Sedentary Work:
Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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