Outreach Consultant

Essential Duties and Responsibilities

• Develop, document, and maintain a comprehensive approved marketing, outreach and engagement approach aligned with Program goals, expectations, and contract requirements.
• Translate Program objectives into actionable outreach plans, timelines, and deliverables.
• Identify opportunities to enhance outreach effectiveness, enrollment education, and stakeholder engagement through innovative or high touch methods.
• Plan, coordinate, and facilitate approved marketing & outreach activities at least twice per month, including virtual and potential in‑person events, conventions, webinars, and informational sessions.
• Support the design, development, and implementation of outreach materials such as website content, printed collateral, presentations, tutorials, and webinars.
• Monitor and respond to outreach inquiries received through email mailboxes, a Service Management tool, and other communication channels.
• Coordinate outreach workflows with client, internal teams, subject matter experts, consultants, subcontractors, and community‑based advocates.
• Serve as the primary point of contact and outreach person for follow‑up for overdue tasks pending county response.
• Serve as the primary outreach point of contact, maintaining timely communication and alignment across stakeholders and with the client.
• Support scheduling, planning, documentation, and follow‑up for outreach‑related meetings and activities.
• Gather, analyze, and track outreach metrics using available analytical tools to measure outputs and outcomes.
• Produce timely outcome‑based reports and ad‑hoc analyses to inform internal leadership and the client on outreach performance.
• Use data insights to recommend improvements and adjust outreach tactics as needed.
• Represent the Program in meetings, presentations, and public‑facing outreach engagements in a professional and positive manner.
• Build and maintain credibility and strong relationships with community‑based advocates, agencies, and client staff members.
• Maintain a library of marketing & outreach documentation, materials, and reports in accordance with organizational standards and protocols.
• Ensure marketing & outreach activities comply with contract requirements, Program guidelines, and approved processes.

Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

• Residence within the state of California
• 3‑7 years of progressively responsible outreach, engagement, project coordination, or related experience, preferably in public programs, social services, or regulated environments.
• Demonstrated ability to work independently, manage competing priorities, and execute projects comprehensively with minimal supervision.
• Strong written, verbal, and presentation skills; ability to communicate complex information clearly to diverse audiences, including youth, caregivers, and community‑based foster youth advocates.
• Ability to provide trauma‑informed, empathetic communication.
• Experience supporting or coordinating virtual events, webinars, or community outreach initiatives.
• Comfortable analyzing data, producing reports, and using insights to improve program performance.
• Willingness to travel up to 30% to facilitate the execution of approved marketing and outreach activities.

• Experience working with government clients or under contract‑driven requirements.
• 1‑3 years of progressively responsible child welfare, youth advocacy, or community engagement, or related experience.
• Direct experience managing trauma‑informed care, knowledge of foster care systems, and demonstrated ability to build trusting relationships with at‑risk youth.
• Youth advocacy experience, including supporting educational and mental health needs.
• Experience with program outreach, data tracking tools (e.g., MS Office, Salesforce, Canva), and event planning.
• Developed understanding of the California foster care system, trauma‑informed care principles, and strength‑based approaches.
• Familiarity with statewide or geographically dispersed outreach efforts.
• Experience serving as a primary point…