Quality Coordinator

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Full Time Tulsa, OK, US

QAI Job Number
: QAI-CORP-QLTYCOORD

JOB TITLE: Quality Coordinator

LOCATION: Tulsa, OK

NUMBER OF POSITIONS: 1

CATEGORY: Quality, Safety, and Customer Experience

QAI laboratories is a testing, calibration, inspection and certification organization providing services to manufacturers of Electrical Products, Building Products, Vehicles, Factory Built Structures and other regulated products. Recognition of the QAI name and logo have grown significantly over the past few years resulting in significant expansion of the business.

You will perform, but not be limited to the following duties:

• Assists in matters of QAI’s quality system, accreditation, and safety regulatory compliance.
• Represent QAI during external audits from various accreditation bodies or partners companies.
• Work with employees to close Corrective Action Requests (CARs). Prepare and submit documentation to accreditors to close CARs.
• Track status of CARs from internal and external audits, complaints, etc. Ensure deadlines are met.
• Assist with accreditation scope expansion initiatives
• Schedule and perform internal audits of local areas of the QMS and assists the Manager in performing internal audits throughout the organization.
• Identify areas of improvement in the local Quality System and recommend measures to carry out improvements. Write new policies, procedures, and lead implementation through training and education.
• Identify training needs in relation to the QMS and report these to senior management.
• Develop training plans for the QMS and implement the training as necessary.
• May prepare controlled documents for the QMS following QAI's processes.
• Revise controlled documents as directed by senior management
• May help to oversee the calibration program for different laboratory sites.
• May perform reviews of specific processes and implement improvement processes.
• Assist with the adoption of QAI QMS in locations
• Offer process improvement ideas and assist with carrying out process improvement and automation initiatives.
• Responsible for identifying risks and opportunities and working with the Management team to plan and develop actions.
• Help develop Key Performance Indicators (KPIs) and track necessary data.
• Assist in the development of health and safety policies and procedures
• Help ensure Health and Safety policies are followed. Develop training as needed. Track completion of safety inspections at locations.
• May learn the technical requirements of various QAI business streams in order to provide added support.
• Other duties as may be required by the business from time to time.

• Technical diploma in an Engineering discipline or equivalent
• At least 5 years of relevant experience in conformity assessment, quality systems, or service quality.
• Sound background in quality management and quality standards such as ISO/IEC 17065, ISO/IEC 17025, ISO/IEC 17020, ISO 9001 or equivalent.
• Must be familiar with Microsoft M365 software
• Must have good organizational, written and oral skills.

• Ability to read and comprehend accreditation standards and requirements.
• Ability to create, implement and maintain Quality Management System/Health Management System policies, procedures, and work instructions, to meet the requirements of ISO 17025, ISO 17020, and ISO 17065 and other regulatory needs.
• Ability to identify best practices and able to implement and enforce these practices throughout the organization.
• Possesses adequate knowledge of the testing, inspection, and certification processes to audit these processes, and identify areas of improvement.
• Able to communicate ideasand innovations for improvements to the QAI QMS.
• Able to work with diverse people, and implement process changes throughout the company.

QAI Laboratories offers a comprehensive compensation and benefits package including base salary and bonus/commissions, medical, dental, and other perks. We are committed to the long-term success of our employees.

QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.