Quality Supervisor
Listed on 2026-08-18
-
Quality Assurance - QA/QC
Quality Engineering, Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers
Title: Quality Supervisor
Location: Tulsa, OK
Position Type: Full time
Requisition : R0015240
Description: We are currently seeking a Quality Supervisor
. The Supervisor is responsible for the overall direction, coordination, planning and evaluation of Quality Assurance/Quality Control, MRB, Document Control and Source Prep consistent with established Sonaca North America standards. He/she is responsible for reporting and coordinating overall productivity, policies and procedures, safety, budgets, and goals for these groups. He/she works directly with their direct reports to implement department systems, procedures and to forecast resource requirements.
ESSENTIAL JOB RESPONSIBILITIES
< >Through familiarity with customer requirements, analyze existing quality procedures and systems to determine their level of compliance to requirements.
Develop revisions to procedures or formulate new procedures, including delineation of areas of responsibility and technical instructions.
Evaluate procedures developed at other facilities for best practice deployment. Formulate quality control objectives for the facility (e.g. Customer escapements, defect & scrap reduction, quality improvement targets, …etc.) and coordinate the objectives with production management and manufacturing procedures in order to maximize product reliability and minimize costs associated with rework, scrap and escapements.
Provide defect and scrap data to management in such a way that analysis and corrective actions can take place.
Monitor progress and work in cooperation with other supervisors and managers to develop methods and procedures that affect continual quality improvement.
Train, direct, and perform the activities of QC personnel engaged in the inspection and testing of work-in-process and finished products to insure continuous control of materials and products, consistency in the interpretation of quality requirements, inspection methods and the calibration and use of various inspection media; consistency in the completion of quality documentation (including manufacturing work orders, non-conforming documents, first article and customer specific quality paperwork).Communicate
expectations of performance and results, coach individuals and team toward achievement and hold them accountable for performance as outlined in Sonaca North America company policy. Work to develop and facilitate a cohesive team environment which builds confidence and strong morale among inspection personnel, manufacturing, and support organizations. Investigate and resolve customer complaints regarding quality. This may entail technical responses to written claims and complaints, on-site visits to customer facilities, negotiation with customer quality representatives and/or reporting process capability and out-of-scope issues to interested customer service and program management personnel.
Evaluate constraints of the existing quality department processes and procedures and develops strategies to address and resolve the constraints (e.g. source backlog, variability in inspection criteria/interpretation, random auditing, sampling) and monitor backlog of future work in order to adjust staffing requirements by moving existing personnel or adding personnel as appropriate. Manage the scheduling and completion of internal and external audits consistent with the requirements of AS9100, ISO 9001, ISO 17025, Nadcap, and Appendix 5 of FAA ACSEP Order 8100.7C and Sonaca North America procedures.
Must have availability to travel to other sites and for training as required.
As required, works with department managers, supervisors, engineers, production operators, etc. on manufacturing processes research and development which may include tool design, evaluation of new equipment, developing manufacturing processes for potential new work, and other projects .Provides accurate and timely reporting to the General Manager and plant management on completed projects. Assist Plant management in establishing metrics that will monitor success of the projects.
May be required to travel to other facilities to assist with quality initiatives.
EDUCATION AND EXPERIENCES
- Bachelor's degree (B.
A.…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).