Host​/Busser

Main Responsibilities of a Host/hostess

• Meeting and greeting all customers with a smile
• Helping guests to their table.
• Providing exceptional customer experience.

Host/hostess

Job Description:

Our restaurant is looking for a Host/hostess with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask meeting and greeting guests, answering phones and taking to go orders, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a Host/hostess who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a Host/hostess in our restaurant are to greet guests, seat them down, help them with menu recommendations.

To help our restaurant provide a pleasurable dining experience, a good Host/hostess should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking to go orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

It seems like only yesterday, we created our first Napa Flats Wood-Fired Kitchen in College Station. Our goal was to open a neighborhood restaurant and share our love of chef-inspired food with our friends, family and community. Our vision was simple: cuisine inspired by California flavors with an Italian flair, made from scratch and then prepared in an open kitchen over a wood-fired grill.