Tulsa Team Lead Tulsa, OK

Tecovas is passionate about offering an incredible customer experience for first‑time boot buyers and western enthusiasts alike! We’re looking for a talented Part‑Time Team Lead that will contribute to a profitable and customer‑centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in‑store experience.

• Support the Store Manager in recruiting, hiring, and retaining top talent.
• Support the Store Manager in creating and maintaining a succession strategy.
• Foster a culture of strong communication and teamwork to ensure a seamless balance between operational, visual and customer priorities.
• Administer performance appraisals, set goals, and conduct consistent touch‑bases with direct reports.

• Cultivate an environment of genuine customer connection.
• Demonstrate extraordinary service and act as a brand ambassador reflective of the company values.
• Facilitate an energized pace, positive service environment and team development.
• Deliver high‑quality product services with attention to detail – such as branding, debossing, boot stretching, brim shaping, and boot shines – to ensure a premium customer experience.
• Understand an omni‑channel business; implement processes and utilize tools to better serve the customer.

• Facilitate the sharing of product knowledge.
• Uphold stock‑to‑sales processes, presentation standards, and manage product placement.
• Maintain an effective store structure, floor plan, and appropriate fixture usage.
• Uphold and ensure compliance with shipments, transfers and restock standards.
• Adhere to and develop awareness around internal and external loss‑prevention procedures.

• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision.

• 2+ years of retail management experience.
• Must be available to work 15‑20 hours per week.
• Exceptional leadership, selling, and customer service skills.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.
• Utmost character, honesty, and transparency.

• High school diploma required (college degree preferred).
• Must be at least 18 years of age or older.
• Continually able to stand/walk for extended periods of time, and to reach overhead, bend, squat, and kneel when organizing and stocking inventory.
• Ability to deliver excellent customer service while implementing loss‑prevention practices.
• Able to lift up to 30 lbs regularly and perform store maintenance tasks.
• Must have reliable transportation.
• Must be available to work weekends (Friday, Saturday, Sunday), evenings and holidays as needed.

Competitive hourly compensation + incentives.

Free boots and generous employee discount.

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy.

Please note:

Offers of employment may be conditional pending the completion of standard onboarding procedures.