Vaccine Account Manager - Tulsa, OK

Role Overview

For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. We believe prevention, at scale and for impact, is the best health investment for society, patients, and the economy.

Vaccine-preventable diseases are a significant burden on society and healthcare systems; approximately $1 trillion in productivity is lost each year due to preventable conditions. This includes the impact from the 330,000 older adults hospitalized globally each year with RSV, approximately 1 in 3 people who will develop shingles in their lifetime and the 3-11% of people infected with seasonal influenza each year.

Our portfolio will reach over 1 billion people globally this decade. About 40% of children globally receive a GSK vaccine, and GSK is well‑placed to lead in the growing adult immunization market.

The Vaccine Account Manager (VAM) owns B2B customer relationships within the largest and most complex healthcare delivery networks (e.g., Health Systems, State CDC Awardees, major health departments, and Federally Qualified Health Systems). The VAM serves as the primary liaison with large customers, engaging C‑D level clinical and non‑clinical stakeholders to understand unique needs and deliver a customized value proposition. The role requires strong customer engagement, knowledge of healthcare contracting, and the ability to work across complex internal and external stakeholder groups.

The VAM leverages field teams to achieve and exceed ambitious sales growth for GSK’s vaccine portfolio.

• Build partnerships with large‑organized customers, including Health Systems, Public Awardees, and FQHCs, and key decision makers such as Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists, and P&T Committee members.
• Identify the customer’s objectives and how vaccination efforts can support those goals.
• Develop robust customer‑specific and area business plans leading to Good Selling Outcomes (GSO) (e.g., stakeholder mapping, budget cycles, formulary timelines, and business reviews).
• Navigate complex organizational structures to identify clinical, operational, and financial influencers to advance vaccine access, formulary status, policy, stocking, and pull‑through.
• Work closely with Public Sector decision makers to advance immunization efforts and address local policy shifts. Represent needs to Field and HQ leadership for timely support.
• Strategically manage key accounts through comprehensive business reviews, contract performance discussions, educational program organization, and attendance at key customer meetings and medical conferences.

• Achieve or exceed customer‑specific targets (volume, IZ rates, market share, annual sales) for the vaccine portfolio.
• Define and achieve customer‑specific objectives and GSOs with KPIs for success.
• Support the contracting process in partnership with Contracting Specialists.
• Execute consultative selling processes to position vaccines as a leading intervention.

• Act as the “Quarterback” for VBU needs and objectives, working with Sales leadership to guide local Sales teams operating within the customer network.
• Support vaccination programs across channels, including referrals to Retail pharmacy settings, adjudication support, and utilization of digital platforms.
• Partner with internal teams (Contracting Specialists, OPAS/HSDs, Medical Affairs, and Marketing) to offer relevant resources and present the clinical, economic, and operational value of vaccines.
• Collaborate with Market Access to address coverage, reimbursement, and contracting challenges.

• Develop expertise in vaccines, disease states, immunization guidelines, and the competitive landscape.
• Provide evidence‑based clinical education to healthcare professionals on vaccine efficacy, safety profiles, and administration protocols.
• Stay current with CDC…