Technical Sales Engineer

Job Summary

The Technical Sales Engineer (TSE) plays a pivotal role in sustaining and growing our base business, which includes Direct Accounts, Distribution and Integration Channel Partners, and Engine OEMs. As the primary technical and business representative for a defined customer base, the TSE is responsible for understanding customer needs, identifying opportunities, and aligning them with the company’s comprehensive suite of products and solutions.

Position: Technical Sales Engineer

Position Type: Direct hire

Location: Tulsa, OK

• Foster long-term relationships with direct accounts, OEMs, and channel partners to grow and retain base business.
• Act as the primary technical expert for assigned customers, guiding them to optimal product and solution selections.
• Conduct product demonstrations and deliver compelling technical presentations to support both pre- and post-sales engagement.
• Educate channel partners and customers to ensure maximum value and performance from Enovation Controls products.
• Address and resolve technical or product-related issues in a timely and effective manner.
• Facilitate regular updates, meetings, and check-ins to maintain customer satisfaction and stay aligned with project needs.
• Support trade shows, customer visits, and industry events as a technical ambassador for Enovation Controls.

• Maintain accurate forecasts and opportunity tracking through effective use of CRM and other customer management tools.
• Ensure customer account information, contact history, and opportunity status are kept current and actionable.
• Leverage CRM data and market insight to drive business decisions and identify upsell or cross-sell opportunities.
• Support strategic planning and execution of business development initiatives to capture new revenue streams.
• Collaborate with Product Management, serving as the Voice of the Customer (VOC) to influence general market product roadmaps.
• Provide input for pricing strategies, manage contract renewals, and ensure alignment with company objectives.
• Travel up to 50% of the time, including domestic and occasional international trips.

• Minimum of a technical or Bachelor degree, preferably in Electrical or Mechanical Engineering.

• 2 years of experience in account management or project management, with a proven track record of success in complex, long-term customer relationships preferred.
• Experience in sales, account management, or business development, particularly in technical environments, is preferred.
• Demonstrated experience in managing customer expectations, resolving concerns, and minimizing risks to relationships.
• Experience negotiating contracts, pricing, and renewals to align with company objectives.

• Excellent verbal and written communication skills, with the ability to engage both internal teams and customers effectively.
• Skilled in presenting product value propositions to large groups and participating in trade shows and industry events.
• Strong organizational abilities to manage multiple accounts simultaneously while maintaining timely responses to customer inquiries.
• A customer-first mindset, always focused on providing exceptional service and solutions to meet customer needs.

• Ability to successfully negotiate contracts, close sales, and manage pricing discussions, ensuring win-win outcomes that align with business objectives.
• Proficient in developing and executing sales strategies, including lead generation, forecasting, and tracking sales progress.

• A strong customer service orientation, with the ability to build and maintain lasting relationships through effective communication and problem-solving.
• Skilled in managing complex customer concerns and resolving issues to maintain positive, long-term relationships.

• Willingness to travel 50% or more of the time, with occasional international travel to meet customers and explore new opportunities.