Sales Enablement & Growth Manager

Sales Enablement & Growth Manager

The Sales Enablement & Growth Manager is responsible for driving residential connectivity while building scalable sales enablement programs across residential and commercial sales. The role owns residential growth strategy, outsourced channel performance, campaign execution, and market-level sales planning, while also supporting the commercial team through playbooks, product training, sales process improvement, campaign enablement, and performance tools.

Essential Job Functions:

• Develop sales campaigns for the company's products and services.
• For residential customers and targets, coordinate campaign strategy, expectations, and staffing with Customer Service and Marketing teams.
• Define campaign objectives, target segments, offers, pricing strategies, and success metrics.
• Monitor campaign performance, including conversion rates, revenue, churn impact, and ROI.
• Analyze sales data and customer behavior to optimize campaign effectiveness.
• Builds playbooks, training, battle cards, discovery tools, campaign materials, and process support for residential and commercial teams.
• Manage promotional calendars and ensure timely execution of campaigns.
• Prepare performance reports and present results and recommendations to leadership.
• Maintain documentation for campaign processes and approvals.
• Travel may be required to support sales initiatives.

Providing excellent customer service by following the company's customer service standards. Ownership, professionalism, troubleshooting, keeping customers informed, and providing customers with an experience beyond their expectations.

Competencies:

• Strong knowledge of sales environments.
• Campaign planning and project management skills.
• Data analysis and performance tracking capabilities.
• Ability to translate business goals into executable sales initiatives.
• Strong communication and cross-functional collaboration skills.
• Attention to detail and organizational skills.
• Ability to manage multiple campaigns simultaneously.

Physical and Mental Requirements:

• Ability to sit for extended periods and work at a computer.
• Ability to analyze sales performance data and trends.
• Ability to manage deadlines, priorities, and competing initiatives.
• Strong problem-solving and decision-making skills.

Certification/License Requirements:

• Current Driver's License

Work Environment:

• Office-based or hybrid work environment.
• Frequent collaboration with Customer Service, Marketing, and Operations teams.
• Moderate-paced environment with multiple deadlines.

Education:

• Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent experience, preferred.
• Telecommunications industry experience strongly preferred.

Safety Sensitive Statement:

This position is Safety Sensitive under the Oklahoma medical marijuana law.

Other Duties Statement:

Other duties may be assigned at the discretion of management based on the needs of the business.