Insurance Account Manager

Overview

We’re looking for an Account Manager to manage a book of business and support routine to moderately complex client accounts. You’ll help keep clients supported, informed, and retained. You’ll also build strong relationships, spot client needs, and help bring the right resources together. This role includes day-to-day account management, retention goals, and support for added services and coverage. You may also support an Account Executive or Broker Producer.

• Manage an assigned group of client accounts.
• Build and grow trusted relationships with clients.
• Work with clients’ key decision–makers and day‑to‑day contacts.
• Help secure renewals and support client retention.
• Identify opportunities for added services and coverage.
• Bring in the right internal resources to support client risk and capital needs.
• Help coordinate admin or customer service support when needed.
• Travel about 25% of the time to meet client needs and strengthen relationships.

You have a bachelor’s degree and at least 3 years of client coordination or claims management experience, or a high school diploma and at least 8 years of client coordination or claims management experience. You hold the required license. You communicate clearly, both in writing and in person. You can quickly spot what matters most in a situation. You stay organized and handle competing priorities well.

You build strong relationships and work well with others. You’re comfortable working with clients and supporting their changing needs. We welcome applicants from all backgrounds. If this role interests you, but you don’t meet every requirement, we still encourage you to apply. #LI-MS4

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low‑end and high‑end of the range for this position. The actual compensation will be influenced by factors such as previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, we also offer a wide range of benefits, including:

• Medical/dental/vision plans, starting from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.