Graduate Admissions Representative – College of Theology & Ministry

Responsibilities

• Serve as the primary admissions representative for assigned prospective graduate portfolio, delivering consistent and proactive communication across phone, email, text, video, and in-person channels.
• Manage an active portfolio of prospects and applicants, moving students efficiently through the funnel from inquiry to enrollment.
• Conduct needs‑based admissions counseling, clearly articulating program outcomes, career value, and financial options.
• Motivate and guide students to complete applications, submit required documents, and finalize enrollment, including use of financial aid and payment.
• Anticipate and resolve barriers to enrollment (academic, financial, or personal) with urgency and care.
• Partner with faculty and ORU One Stop to ensure a seamless onboarding experience.
• Represent ORU Graduate Admissions at recruitment fairs, corporate visits, church/partner events, and virtual sessions.
• Lead and support high‑impact visit events, such as Quest Scholarship competitions, virtual open houses, and group visits.
• Deliver dynamic presentations and campus tours that highlight the value of ORU graduate programs.
• Provide strategic feedback to improve admissions processes, communications, and events.
• Contribute to enrollment marketing campaigns and digital engagement strategies.
• Supervise graduate assistants and/or student workers as assigned.

• Masters degree required (MDIV or related graduate degree preferred; ORU alumni strongly encouraged to apply).
• Minimum one year of admissions, recruitment, sales, or customer success experience.
• Demonstrated record of meeting or exceeding enrollment, sales, or engagement goals preferred.
• Strong persuasive communication and public speaking ability.
• Data‑driven with proficiency in CRM and ERP systems (Salesforce and Banner experience a plus).
• High level of professionalism, cultural competence, and ability to build trust quickly.
• Strong organizational skills; able to manage multiple priorities in a fast‑paced environment.
• Self‑starter who thrives on results and accountability.

Demonstrates expertise in admissions processes, effective communication, and strategic enrollment management. Proficient in utilizing CRM and ERP systems to enhance student engagement and streamline onboarding.