Business Development - Sales Engineer

• Job Category Sales & Account Management
• Employee Type Exempt

Hayden Industrial is seeking a commercially driven Business Development / Sales Engineer to support the continued growth of its engineered heat-transfer and cooling products.

This role is intended for someone who is prepared to be active in the market: identifying opportunities, visiting customers, developing relationships, attending industry events and progressing opportunities from initial contact through technical and commercial qualification.

The successful candidate will combine the energy and persistence of a business-development professional with sufficient engineering knowledge to understand customer applications, ask the right questions and communicate Hayden’s technical value.

• Identify and develop new customers, applications and market opportunities for Hayden’s product portfolio.
• Build a structured pipeline across priority sectors, including data centers, power generation and industrial cooling
• Research target customers, engineering consultants, contractors, OEMs, developers and end users.
• Establish contact with new prospects through direct outreach, referrals, industry events and site visits.
• Qualify opportunities based on technical fit, commercial potential, timing, decision-making structure and competitive position.
• Develop account-entry plans for strategic customers and market segments.
• Maintain consistent follow-up from initial contact through specification, quotation and order placement.
• Re-engage dormant customers and opportunities where Hayden has relevant technical capability.
• Travel regularly to meet customers, consulting engineers, contractors and project stakeholders.
• Attend customer offices, project sites, factories and industry events as required.
• Develop relationships at engineering, procurement, project-management and executive levels.
• Understand the customer’s application, operating conditions, technical constraints and commercial drivers.
• Lead early-stage discovery discussions and gather the information required for Hayden to develop a suitable technical solution.
• Coordinate internal support from Application Engineering, Product Management, Project Management and Operations.
• Present Hayden’s capabilities, product range, manufacturing footprint and value proposition.
• Provide professional and timely responses throughout the sales process.
• Remain engaged after quotation to understand customer feedback, competitor positioning and the actions required to progress the opportunity.

• Develop a strong working knowledge of Hayden’s heat-transfer and cooling products.
• Understand customer requirements relating to thermal performance, fluid conditions, ambient conditions, noise, power consumption, footprint, materials, controls and regulatory compliance.
• Review customer specifications and identify the key technical and commercial requirements.
• Work with Application Engineering to develop technically compliant and commercially competitive selections.
• Explain product configurations and performance trade-offs clearly to customers.
• Support technical presentations, specification reviews and value-engineering discussions.
• Identify requirements that are unusual, technically difficult or commercially high risk and elevate them appropriately.
• Assist customers in developing practical equipment specifications where requirements are not yet fully defined.
• Support the development of standard sales tools, presentations, application guides and market-specific technical content.

• Represent Hayden at relevant trade shows, conferences and customer events.
• Support the selection of events based on target markets and commercial priorities.
• Arrange meetings with…