Security Officer

Overview

Tulsa City-County Library is looking for motivated Security Officers that strive to deliver the highest quality of security and customer service to TCCL staff, customers and guests. Security officers ensure all proper procedures and rules are followed by monitoring and patrolling library property and responding to emergency situations. This is a safety sensitive position.

Location: Multiple Tulsa City-County Library locations

Status: 40 hours / week

Salary: Starting $18.50/hr.

Minimum Two Years Experience In Security Position

Benefits: Competitive pay and a full benefit package (medical, dental, 457(b), pension, paid time off) are offered with this position.

Schedule: 40 hours a week: 5 days on 2 days off;
Evenings and weekends required;
Working multiple locations

• Conduct regular patrols of the interior and exterior of library buildings in all-weather conditions.
• Monitors (on foot and through a security camera system) buildings for unauthorized and suspicious activities.
• Reports safety, security, and hazardous conditions to Security management and library management.
• Hold CLEET Unarmed Security Officer License throughout employment.
• Bilingual English/Spanish preferred.
• At least 1 year of security experience in a public setting dealing with challenges such as mental health, drug use, homelessness, and safe place scenarios.
• Respond immediately to unusual or emergency situations.
• Take appropriate actions to ensure the safety and security of Library staff, customers, and property.
• Enforce TCCL policies, rules and regulations.
• Communicate with customers who fail to comply with Library rules and policies.
• Explain rules and policies to customers and solicit cooperation and compliance.
• Enforce correction of infractions through verbal warnings; de-escalate sensitive situations.
• Maintain proficiency with all assigned protective equipment and life-saving devices.
• Complete and understand all required security and compliance training within 90 days of employment.
• A valid Oklahoma driver’s license is required; must have reliable transportation to move between locations as needed.
• Strong interpersonal and communication skills and the ability to respond appropriately in stressful and potentially dangerous situations, sometimes involving unruly or disruptive customers.

The work is generally physically comfortable, but occasionally requires stooping or bending. Occasional light lifting of materials (up to 20 pounds) may be required. There are occasional minor discomforts from exposure to less than optimal temperature and air conditions. The job may involve dealing with modestly unpleasant situations, such as working in a confined area for long periods of time, dealing with angry or unruly customers, occasional exposure to office chemicals and/or extensive use of video display terminals.