Service Technician; West Area

Service Technician (West Area)

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and must have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increase Ingersoll Rand customers’ awareness of how Ingersoll Rand products, services, and solutions (e.g., Preventative Maintenance, Diagnostics, Audits, Leak Detection) can benefit their operations.

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations (including no DUI in the previous 5 years and no unsafe driving incidents in the previous 3 years).
• Service technicians must be on‑call; the first 90 days are off‑call to acclimate to the schedule.
• Position is highly physical, requiring regular use of hands, fingers, walking, stooping, and kneeling, and the ability to lift and move weight in accordance with safety policy.
• High School Diploma or equivalent.
• Mechanic’s set of tools (specialty tools provided by the company).

• Read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality assessment for system compressors and dryers.
• Operating knowledge of Microsoft Office and other basic computer usage; proficiency with handheld computer (smartphone, iPad) and network basics.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouraged to apply.

Service Technicians will travel daily within a 3‑hour radius of assigned service area. A company vehicle and fuel card will be provided.

Starting pay will range between $25.00 - $40.00 per hour, depending on qualifications and experience. This is a full‑time, hourly position.

Ingersoll Rand embraces a culture of personal ownership. Our comprehensive benefits package includes health care options (medical, prescription, dental, vision), wellness programs, life insurance, 401(k) plan, paid time off, employee stock grant, and more.

• Medical and prescription drug plans
• Wellness and chronic disease management programs
• Dental, vision, life/AD&D insurance
• Short‑ and long‑term disability
• Health Savings Account
• Flexible Spending Account
• Parental leave
• Employee Assistance Program
• Discount program
• Employee Stock Grant
• 401(k) plan with company match
• 3 weeks of paid vacation and 11 paid holidays annually
• State paid sick leave (where applicable)
• Voluntary benefits including legal, accident, and critical illness protection

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