Lead Service Technician

Now hiring for a Lead Service Technician | Direct Hire Opportunity

Location: Tulsa, OK

Pay Rate: $32.00 – $40.00 per hour

Shift: 1st Shift | Monday–Friday | 6:00 AM–2:30 PM

Direct-hire Perks: Full Benefits Package + $1,000 Sign-On Bonus After 90 Days

At Staffmark, you’re not just filling a Lead Service Technician position — you’re becoming a valued part of a team that wants you to succeed.

Are you an experienced Field Service Technician ready to take the next step in your career? This direct-hire Lead Service Technician opportunity offers the chance to apply your advanced mechanical, electrical, and troubleshooting skills while leading a team of technicians, supporting customer operations, and building a long-term career with a company that values expertise and leadership.

• 6+ years of experience in industrial maintenance, field service repair, mechanical repair, or material handling equipment maintenance.
• Previous experience repairing forklifts, warehouse equipment, automated systems, conveyors, or similar industrial equipment is preferred.
• Strong mechanical, electrical, and hydraulic troubleshooting skills with the ability to diagnose and repair complex equipment issues.
• Ability to read and interpret electrical schematics, hydraulic diagrams, repair manuals, parts manuals, and technical documentation.
• Previous leadership, team lead, technician trainer, or supervisory experience preferred.
• High school diploma, GED, or technical school certification required.
• Forklift technician certification, Toyota forklift certification, or equivalent credentials preferred.
• Strong communication and customer service skills with the ability to explain technical information clearly and professionally.
• Proficiency with diagnostic equipment, service documentation, and Microsoft Office applications.
• Ability to safely operate lift trucks and work independently in a customer-focused environment.
• Must provide personal mechanic hand tools.
• Ability to frequently lift, carry, push, and pull up to 50 pounds.

Employee Benefits vary by direct-hire client and are confirmed at the time of offer.

Example offerings may include:

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance options
• 401(k) retirement savings plan
• Paid time off to support work-life balance

• Lead, coach, and mentor Service Technicians by providing daily guidance, technical support, and hands‑on training to improve team performance and service capabilities.
• Perform advanced maintenance, repair, and preventative maintenance on material handling equipment, forklifts, automated systems, and industrial conveyor systems.
• Troubleshoot and diagnose complex mechanical, electrical, hydraulic, and control system issues using diagnostic tools, testing equipment, schematics, and technical manuals.
• Provide hands‑on instruction for advanced repair techniques, equipment diagnostics, safety procedures, and proper maintenance practices.
• Assign daily service activities based on technician skill levels, customer priorities, equipment needs, and operational requirements.
• Inspect equipment and systems to ensure proper operation, OSHA compliance, safety standards, and customer expectations are consistently met.
• Champion workplace safety by enforcing PPE requirements, lockout/tagout procedures, and safe work practices.
• Manage equipment repair readiness by identifying service needs, coordinating parts, maintaining inventory, and completing accurate service documentation.
• Communicate with customers, vendors, and internal teams to resolve service concerns, warranty issues, and equipment challenges.
• Maintain detailed repair records, preventative maintenance schedules, service reports, and equipment history documentation.
• Support new hire onboarding, technician training, special projects, equipment installations, and regional service assignments as needed.
• Monitor team performance metrics and drive improvements related to efficiency, quality, productivity, and customer satisfaction.
• Maintain an organized service area while following 5S workplace organization principles to promote safety and operational efficiency.

If you’re a skilled service technician with leadership experience and a passion for solving complex equipment challenges, apply today for this direct-hire Lead Service Technician opportunity. Join a team where your technical expertise, problem‑solving abilities, and leadership skills will make a lasting impact while providing the stability, benefits, and career growth you’re looking for.