Advocate

The Spring is hiring a part time Advocate Support for Friday and Saturday from 11pm-7am

The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.

Advocate Support staff are responsible for assisting victims/survivors of domestic and sexual assault, human trafficking and stalking within the Crisis shelter program through advocacy victim centered and trauma-informed care services, providing resources, and referrals specific to guest services.

This support role ensures efficiency in daily operations of the shelter and helps maintain a client-centered environment.

• Answer calls on the crisis line, provide crisis Intervention Information, safety planning and advocacy to caller; complete required intake documentation
• Perform day-to-day shelter operations, advocacy and victim-centered, trauma-informed care services for guests
• Provide supportive services to program participants including but not limited to immediate needs, referrals, crisis intervention and emergency assistance, etc.
• Maintain a working knowledge of resources and services available in the communities served
• Document all information regarding crisis calls and direct services as required by policy and procedure
• Assist in creating a positive cultural environment of personal leadership, communications and teamwork within the shelter and throughout the organization