Family Navigator - Bilingual

Background

The Birth through Eight Strategy for Tulsa (BEST) represents an exciting opportunity for Tulsa. BEST is a comprehensive, continuous, and integrated approach that focuses on families to help break the cycle of intergenerational poverty. The strategy knits together programs and services to create a seamless continuum of support. Programs, services, community agencies, and philanthropies are partnering with Tulsa’s families to build a cycle of opportunity.

Family Navigators play a key role in advancing the goals of BEST and realizing its potential for children and families. They provide personalized, ongoing support to connect families to desired programs and services and share information about how families can support their young child’s brain development. Together with other BEST implementing partners, Family Navigators will impact thousands of children across the county and country as other communities draw from and replicate the model.

Bilingual (English/Spanish/Burmese) Required

• Create a trusting, comfortable, and inclusive environment that fosters partnership and continual engagement with expectant mothers, parents, and other caregivers from all backgrounds through ongoing contact.
• Triage community referrals and Medicaid/Medicare recipients by connecting to appropriate home visitation programs, social workers, case managers, and/or other social and health related community agencies, based on client needs and program eligibility criteria.
• Promote and ensure smooth connections, based on the desires and needs of expectant mothers, parents and caregivers, to home visitation and other programs that serve maternal and early childhood populations (including but not limited to Children First, Positive Parenting, Parents as Teachers, Safe Care, Learning at Home, Healthy Start, Sooner Start).
• Educate expectant mothers, parents, and caregivers about prenatal and postpartum supports, early childhood brain development, as well as strategies, programs and services to support a young child’s development.
• Refer low‑income expectant mothers, parents, and caregivers, and children in Tulsa County to medical, education, and social service providers.
• Support management of community partner relationships by coordinating referrals to outreach programs and identifying new opportunities to partner.
• Attend regular peer group meetings for networking and information sharing for optimal care management and navigation.
• Keep current with community resources, relevant training related to early childhood development, protective factors, collective impact, cultural awareness, health related social needs, etc.
• Serve as a liaison to a variety of community agencies and networks.
• Assist and collaborate with the Community Connector, and other pertinent staff, in regard to home visitation and referral linkage.
• Coordinate and collaborate, with BEST, in the development, implementation, and execution of special initiatives aimed at improving program outcomes.
• Maintain complete and accurate documentation of all activities and reports through computerized entry in accordance with program standards, guidelines, and THD requirements.
• Attend required training in support of duties and responsibilities of this position.
• Perform other duties as assigned, including those required to fulfill activities in support of public health emergency operations.

Education: High school diploma required. Associate’s Degree preferred.

Experience: Previous experience with low‑income families, home visitation programs, engaging culturally diverse families with young children in health and social services, and/or working with early childhood programs is preferred.

• Knowledge of community/county best practices related to Early Childhood and home visitation.
• Knowledge of community resources and services.
• Ability to practice cultural humility.
• Excellent interpersonal communication skills to communicate effectively with peers and maintain productive working relationships with agency partners.
• Ability to prepare reports and communicate program goals and activities effectively both orally and…