Payee Services Coordinator

Job Details

Location:

Tulsa Headquarters - Tulsa, OK 74133.

Position type:
Full Time.

Job category:
Nonprofit – Social Services.

Our work touches the mind, body, heart and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.

As the Payee Services Coordinator, you will be at the frontline of connecting with clients and will provide financial management for people who receive Social Security Benefits. You will assist individuals experiencing mental illness, homelessness, or disability with payment of monthly bills to ensure stable housing and independence. This is an on‑site position in an office setting. Typical hours of operation are 8:00am‑5:00pm Monday through Friday.

• $500 Sign-On Bonus
• $15.00/Hour Pay Rate
• Medical, dental, and vision insurance
• Paid time off (PTO), Sick Leave, Paid Holidays
• Employer paid Long Term Disability
• Retirement plan
• Ask about qualifying for FEDERAL STUDENT LOAN FORGIVENESS

• Responsible for client bill payment, debit card/check transactions for persons who receive Social Security income.
• Assist clients in the development of a personal monthly budget with rent, food, and utilities having top priority.
• Responsible for the intake appointment, paperwork processing and explaining the Payee Services program to new clients.
• Responsible for completing and filing all necessary paperwork from the Social Security Administration, including Representative Payee Accounting Reports.
• Responsible for answering incoming phone calls and returning voice messages in a timely manner.
• Maintain a close working relationship with community agency case managers and staff, ensuring clients are getting the optimal services and advocacy they need.
• Provide additional support/back up to other Payee Services Coordinators.

• Competent user of all MS Office applications (Outlook, Word, Excel)
• Understanding of common budgeting and payment processes
• Organized, able to multi-task & attention to detail
• Time‑management skills & ability to work independently with little oversight
• Must have reliable transportation, a valid Driver’s License & Proof of current liability automobile insurance (your name must be on the policy)

• High School Diploma or equivalent required
• 1 year of experience in social work and/or case management in the mental health, homeless, or community services fields is preferred

Volunteers of America Oklahoma is an Equal Opportunity, Protected Veterans, and Individuals with Disabilities employer.