Bilingual Case Manager - Housing Stabilization

Housing Stabilization Specialist

The Housing Stabilization Specialist serves as a staff member at will of Domestic Violence Intervention Services (DVIS). The Housing Stabilization Specialist provides inclusive and trauma-informed housing advocacy and case management services to clients. This position will also provide individual, family, and/or group services, including advocacy, linkage, referral, crisis intervention, education, and appropriate support services. Also, this position will facilitate the acquisition of resources and will participate in client advocacy.

The majority of the stabilization services occur in the clients' residences or are community-based.

Priority 1:
Equity and Inclusion

• Reflect and understand how identities could give advantages in the workplace—even if they are not asked for or earned—while others might experience disadvantages. Reflect on how our position and power may shift depending on the environment, the people, or the institutions ld the awareness and compassion that is needed and expected to create an equitable and inclusive workplace.
• Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced, no matter what their cultural orientations are, respected and valued, engaged, and connected to the community, and safe from abuse and harassment.

Priority 2:
Advocacy

• Assist advocates and case managers in identifying and resolving client housing issues and landlord concerns in a timely manner.
• Help clients meet the obligations of tenancy.
• Act as a liaison with landlords/property owners.

Priority 3:
Case Management

• Plan, coordinate, and advocate effectively multiple social services to meet the clients' needs for successful long-term housing.
• Help to improve clients' daily living skills, as well as improving their physical and mental health.
• Arrange referrals to appropriate resources to meet clients' needs.
• Assist in developing information support systems.
• Help the clients increase their level of independence.
• Increase residential stability.

Priority 4:
Community Resources, Response, Coordination and Outreach

• Conduct outreach to recently housed clients.
• Advocate with community resources to enhance continuity, accessibility, and accountability of services.
• Assist the Rapid Rehousing program, as needed.

Priority 5:
Statistical and Grant Reporting

• Responsible for coordinating and tracking RRH housing funds in accordance with grant and agency requirements.

Other Duties/Responsibilities:
Other assistance to support the overall goals of the department and organization. DVIS retains the right to add or change duties and/or responsibilities at any time.

Supervisory Responsibilities:

None

Budgetary/Fiscal Responsibilities:
Acts as a good steward of DVIS's resources.

Responsibility for Confidentiality:
The nature of this work requires safeguarding against the release of confidential and proprietary information of DVIS and its clients.

Contact with Others:
This position will interact with managers at all levels and staff members across the organization, in addition to members of external organizations and the public.

Documentation:
Maintains up-to-date and accurate files for each client according to agency guidelines and current professional standards.

Meetings and Training:
Attend meetings and training as requested by supervisor.

Requirements

Education:

Bachelor's degree in Psychology, Counseling, Social Work in a related field, or any equivalent combination of education and/or experience.

Experience:

Requires a minimum of one year of supervised experience working with individuals and groups in a social service or mental health environment; a minimum of one year's experience in property management engagement; experience working with a nonprofit is strongly preferred, or any equivalent combination of experience, lived experience, and/or special skills.

Knowledge, Skills, and Abilities:

Proven computer skills, including Microsoft Office Suite, are necessary. Knowledge of or experience working with social justice issues, specifically intimate partner and gender-based domestic and sexual violence, and racial, class, gender, sexual orientation issues, and intervention/prevention services strongly preferred. Requires dedication to diversity, equity, and inclusion, excellent organizational skills, written and oral communication skills, attention to detail, and ability to prioritize work and tasks.

Requires adaptability to produce and meet deadlines in a fast-paced, multi-task, and changing environment, with frequent pressure related to meeting deadlines and scheduling requirements. Must be able to work independently and as part of a team. Must have good negotiation skills and the ability to handle sensitive information with diplomacy.

Ability to act calmly and swiftly in a crisis situation.

Requires the ability to embrace, support, and integrate DVIS's philosophies to promote and demonstrate DVIS's commitment to diversity, inclusion, equity, and…