Marine Traffic and Operations Assistant

Position Title: Marine Traffic & Operations Assistant Posted:
February
2025

Company Name: The Great Lakes Towing Company
Min

Experience:

1–2 Years
Job Function: Operations Min

Education:

HS Diploma or Equiv. (Some College a Plus)
Job Type: Full-Time

Shift: Rotation;12-hour shifts including evenings & weekends
Location: Corporate Office, Cleveland Ohio Salary: $45,000 annualized

JOB DESCRIPTION – MARINE TRAFFIC & OPERATIONS ASSISTANT

The Marine Traffic & Operations Assistant is responsible for dispatching towing vessels with appropriate crew members, on time, and per customer specifications.

• Schedules and coordinates flow of work based on customer orders, establishes priorities and availability of personnel, equipment and resources;
• Ensure tugs are properly crewed and operated;
• Develop and monitor procedures and programs to track company and crew activities;
• Maintain the Daily Towing Forecast;
• Maintain Daily Log in a professional and complete manner;
• Track Great Lakes cargo vessel traffic;
• Communicate with Customer/agents;
• Research, preparation and distribution of weekly forecast;
• Execute Work Rules for tug crews in accordance with their respective Labor Agreements;
• Carry out and complete any assignments assigned by Supervisor;
• Coordinate chemical testing of individuals as required;
• Notify designated individuals of significant events occurring during shifts;
• Assignment to special projects as necessary.

• Daily supervision and operation of Company tug fleet including union relations, tracking personnel qualifications, hiring and training of personnel, respond to company problems and emergencies on a 24-hour per daybasis;
• Management of crews for repair & maintenance of company tugs, in addition to assigned towing;
• Servicing company customers;
• Identify and develop new business opportunities;
• Assist the Safety Department with office duties;
• Continue to develop & implement policies and procedures.

• Computer
  
  Skills:
  
  MS Office Software Suite;
  Internet-based networking;
• Knowledge of Local and Federal regulations pertinent to the tugboat and towing industry;
• General knowledge of tug maintenance systems and equipment;
• Ability to deal with others using courtesy, tact, and good judgment;
• Maintain the confidentiality of all sensitive communications;
• Ability to understand and execute complex oral and written instructions;
• Ability to work independently with minimal or no guidance;

• Must be able to work a 12-hour rotating shift, including evenings, weekends, and holidays.

• Safe and efficient operation of Company tugs;
• Effective utilization of company assets;
• Employee feedback on scheduling, courtesy and communications;
• Accuracy of prepared paperwork andfiles.