Administrative Assistant | Receptionist

Front Desk Medical Administrative Assistant Administrative Support | Referral Intake | Medical Records | Receptionist Puget Sound Home Health & Hospice is seeking a professional, organized, and customer-focused Front Desk Administrative Assistant to support our Tumwater, WA office operations and serve as the first point of contact for patients, families, referral sources, and visitors.

Schedule Full-Time, On-site Monday-Friday, 8 am-5 pmWhy Work With Puget Sound Home Health & Hospice Make a meaningful difference in the lives of patients and families

Work alongside a supportive team of clinicians and office professionals

Positive, collaborative work environment

Accessible leadership and growth opportunities

Compensation & Benefits $24-$30 per hour, depending on experience

Take Care of You Medical, dental & vision + free telehealth

Paid holidays, sick time & vacation

Flexible scheduling to fit your life Employee Assistance Program & Emergency Fund Plan for the Future
401(k) with company match

Company-paid life & AD&D insurance

Health & Flexible Spending Accounts Tuition reimbursement & growth opportunitiesA Few Extras Pet insurance

Mileage reimbursement

Employee referral program

Voluntary insurance options

Job Summary The Front Desk Administrative Assistant supports the daily administrative functions of the agency while providing excellent customer service to patients, families, referral sources, and staff. This position assists with reception duties, patient intake coordination, medical records management, and general office support to help ensure smooth day-to-day operations.

Key Responsibilities Answer and direct incoming phone calls

Greet and assist visitors, patients, and referral sources

Assist with patient intake and referral documentation

Maintain and organize medical records and patient files

Process physician orders and track required documentation

Provide general administrative and clerical support

Maintain confidentiality and HIPAA compliance

Required Qualifications 2+ years of medical office experience

Strong customer service and communication skills

Ability to manage multiple tasks and priorities

Experience with patient intake, referrals, or medical records preferred

Detail-oriented with strong organizational skills

Preferred Qualifications Home Health or Hospice experience

Experience with HCHBKnowledge of Medicare and Medicaid documentation requirements

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at